Ivan Munoz

Legal Assistant (Part-Time)

Block LLP

Mar 2025 - Dec 2025 (10 months)

• Conducted client intake interviews and evaluated case eligibility for personal injury matters.
• Gathered and organized evidence, medical records, and supporting documentation directly from clients.
• Maintained consistent client communication throughout the case lifecycle, ensuring timely follow-up.
• Drafted and processed retainer agreements and all necessary legal forms for case initiation.

T

Paralegal

Trust Counsel PLLC

Jun 2021 - Mar 2026 (4 years 10 months)

• Supported attorneys across estate planning, probate administration, and civil litigation by conducting legal research and analyzing case-specific issues.
• Performed client intake interviews, collecting detailed information on estate assets, beneficiaries, and real estate holdings to support case strategy.
• Drafted legal documents including wills, trusts, probate petitions, motions, affidavits, and real estate filings with high accuracy and compliance.
• Managed discovery processes in probate and litigation matters, including organizing document production and coordinating responses to discovery requests.
• Monitored court dockets, probate filings, and litigation deadlines, ensuring timely submissions and full complia

Account Analyst

Tata Consultancy Services

Jul 2020 - Aug 2021 (1 year 2 months)

• Processed and managed insurance claims and related documentation with accuracy and efficiency.
• Assisted with payroll processing and distribution of paychecks, supporting HR operations.
• Collaborated with senior HR team members on daily administrative tasks and cross-departmental communication.

S

Sales Manager

Apr 2019 - Jun 2020 (1 year 3 months)

• Led sales team operations, monitoring performance metrics and customer feedback to drive continuous improvement.
• Developed and implemented sales strategies that improved team efficiency and customer satisfaction outcomes.
• Fostered collaborative team environment with strong prioritization and time management practices.

Retention Account Manager

AT&T

Dec 2016 - Mar 2019 (2 years 4 months)

• Managed a portfolio of 35–40 business accounts, building long-term relationships and achieving high client retention rates.
• Resolved complex billing disputes and collections issues, coordinating closely with the Office Manager.
• Scheduled and facilitated appointments and company meetings to ensure seamless client communication.

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Sales Representative

Feb 2016 - Oct 2016 (9 months)

• Achieved quarterly sales targets by delivering expert customer service and developing effective sales strategies.
• Cultivated long-term client relationships through consistent follow-up and responsive communication.

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Résumé

Ivan Munoz

About

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Behavioral traits