Professional with experience providing service in customer care in multiple languages and projects around the world. I am skilled in managing people, solving problems, and working in global teams. I like to work in teams, constantly train myself and face new challenges.
Contact Ivan regarding:
Flexible work
Starting at
USD1k/hour
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Résumé
Jobs
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Independent Translator
Fiverr
Jan 2022 - Sep 2022(9 months)
English - Spanish / Spanish - English
•English- Hebrew / Spanish - Hebrew
•Hebrew- Spanish / Spanish - Hebrew
Multilingual Customer Support Representative
eTeacher Group
Nov 2021 - Mar 2022(5 months)
Trilingual service in Hebrew, English, and Spanish for 5 schools.
•Managementof CRM, tickets, technical support issues, and onboarding of new students.
•Executionof Friend Referral Marketing (students refer people they know to enroll in one of the schools).
•Applicationof soft retention to students who want to cancel their courses (if needed).
IT Support Analyst
Cognizant
Aug 2021 - Nov 2022(1 year 4 months)
Part of a team dedicated to providing Hebrew technical support to Waze users
F
Community Manager
Freelance (Self employed)
Mar 2019 - Jan 2022(2 years 11 months)
Management of social networks, advertising accounts and content generation
P
Entrepreneur
Proyecto autonomo
Jan 2017 - Current(9 years 4 months)
Creation, development and management of two ventures.Track customers, bank accounts, suppliers and employees
Education
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Real estate agent
Universidad Siglo XXI
Mar 2021 - Sep 2022(1 year 7 months)
IBM Data Science
IBM
May 2018 - Jan 2019(9 months)
In this Professional Certificate learners developed and honed handson skills in Data Science and Machine Learning. Learners started with an orientation of Data Science and its Methodology, became familiar and used a variety of data science tools, learned Python and SQL, performed Data Visualization and Analysis, and created Machine Learning models. In the process they completed several labs and assignments on the cloud including a Capstone Project at the end to apply and demonstrate their knowledge and skills.
Community Management
Universidad de Buenos Aires
Mar 2017 - Dec 2017(10 months)
Curso impartido por Capacitarte Uba
Bachelor of Business Administration and Management