Ivan Castro

Jobs 0% verified

Virtual Medical Assistant

GoLean Health

Dec 2023 - Sep 2024 (10 months)

Receipt and execution of calls in order to arrange administrative appointments with patients for initial consultations or subsequent meetings. Additionally, it encompasses resolving the requests and requirements of clients. (+20 Daily calls). Responding to emails from patients and insurance companies and health facilities is crucial to ensuring top-notch care and service. Upload of received faxes and attachment of critical documents to clinical system. The process of acquiring prior authorizations and the transmission of medication refills to pharmacies is executed in accordance with the established policies of the center. Ensuring that the patient's next-day appointment is confirmed and all clinical documentation is scrupulouslyvalidated.
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Virtual Medical Assistant

Rheumatology Care Center of Texas,

Dec 2022 - Dec 2023 (1 year 1 month)

Receipt and execution of calls in order to arrange administrative appointments with patients for initial consultations or subsequent meetings. Additionally, it encompasses resolving the requests and requirements of clients. (+50 Daily calls). Responding to emails from patients and insurance companies is crucial to ensuring top notch care and service. Upload of received faxes and attachment of critical documents to clinical system. The process of acquiring prior authorizations and the transmission of medication refills to pharmacies is executed in accordance with the established policies of the center. Maintaining brief, fast and efficient communication between patients and doctor. Ensuring that the patient's next-day appointment is confirme
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Appointment Setter

University Orthopedic Care of Florida,

Mar 2021 - Jun 2022 (1 year 4 months)

Receiving and doing calls to schedule patients for first consultations or follow ups. Also solving their needs. Replying emails from attorneys, patients and insurance companies.

Education 0% verified

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