Ivana Arenas Castillo

Ivana Arenas Castillo

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Bogotá, Bogota, Colombia

Contact Ivana regarding: 
Flexible work
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Résumé


Jobs verified_user 0% verified
  • MEDICAL VIRTUAL ASSISTANTS (MEDVA)
    Virtual Assistant public Remote experience
    MEDICAL VIRTUAL ASSISTANTS (MEDVA)
    Mar 2026 - Current (8 months)
    Virtual assistant in charge of lead qualification, appointment setting, patient follow up and coordination
  • Hire Horatio CX
    Healthcare Agent
    Hire Horatio CX
    Oct 2025 - Mar 2026 (6 months)
    Appointment setting and follow up
  • Pharmbills
    Accounts Receivable
    Pharmbills
    Apr 2025 - Oct 2025 (7 months)
    Handling claims
  • T
    Sales Representative
    Ttec Cx Solutions:
    Mar 2024 - Apr 2025 (1 year 2 months)
    • Closed sales using persuasion, negotiation, and lead generation strategies. • Used CRM tools and provided basic technical support.
  • S
    Healthcare Associate
    Sutherland Global:
    Jun 2022 - Mar 2023 (10 months)
    • Look for the information of near specialists and schedule medical appointments for senior patients • Manage prescriptions and arrange medication delivery. • Communicated directly with doctors and used internal systems. • Handle hospitalization billing issues
Education verified_user 0% verified
  • C
    English Certification – B2 Level
    Colegio Bilbao IED-Bogotá
    Jan 2021 - Dec 2022 (2 years)