Ivana Arenas Castillo

Ivana Arenas Castillo

About

Detail

Bogotá, Bogota, Colombia
Contact Ivana regarding: 
Flexible work
groups
Networking

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Hire Horatio CX
    Healthcare Agent
    Hire Horatio CX
    Oct 2025 - Current (9 months)
  • Pharmbills
    Claims Specialist
    Pharmbills
    Jun 2025 - Current (1 year 1 month)
  • T
    Sales Representative
    Ttec Cx Solutions:
    Mar 2024 - Apr 2025 (1 year 2 months)
    • Closed sales using persuasion, negotiation, and lead generation strategies. • Used CRM tools and provided basic technical support.
  • L
    Logistics Coordinator
    LEAN SOLUTIONS GROUP:
    Apr 2023 - Aug 2023 (5 months)
    • Backoffice work. • Make sure all the documentation is correctly addressed by the sender, warehouse and receiver. • Create reports about the cargo. • Responsible for making sure the full packaging and delivery operation was completed successfully.
  • S
    Healthcare Associate
    Sutherland Global:
    Jun 2022 - Mar 2023 (10 months)
    • Look for the information of near specialists and schedule medical appointments for senior patients • Manage prescriptions and arrange medication delivery. • Communicated directly with doctors and used internal systems. • Handle hospitalization billing issues
  • I
    Travel Associate
    IGT SOLUTIONS:
    Oct 2021 - Apr 2022 (7 months)
    • Provide customer service. • Create, modify, and cancel hotel, flight, and car rental reservations. • GDS usage to issue and manage airline tickets. • Provided customer service in both English and Spanish.
Education verified_user 0% verified
  • C
    English Certification – B2 Level
    Colegio Bilbao IED-Bogotá
    Jan 2021 - Dec 2022 (2 years)