Israel Sánchez Ramírez

Business Office Manager

Capitel Advisors

Sep 2020 - Current (5 years 1 month)

- Managed bank accounts and investment fund transactions - Involved in invoicing and collections process - Worked with an outsourced partner to align companies to the fiscal compliance requirements Managed payroll, vacations, and screening hiring process • Provided operational support to the analysis team • Provided support as facilities manager in new offices

LatAm Product Line Manager

Dell

Feb 2016 - Mar 2020 (4 years 2 months)

- Launched Vostro platform in the region, increasing Dell market share in 5% in the low price brand and 10% in the middle-price brand. Achieved #1 in MMCLA SMB Desktop segment. - Liaison with IT partners to adapt and influence the market bringing higher revenue to the company (~7%) - Launched 5000 series across MMCLA with specific configurations to support Distribution and Relationship segment. • Managed Inspiron 5000 & 7000, keeping them profitable and with BTO/BTS configurations claimed by the market of MMCLA (Mex & Most Countries of LatinAmerica) • Partnered with AMD to migrate processors shortages & to position configurations in the correct price brands. • Involved in transitions of product and OS updates. • Worked with Product Grou

LatAm Supply Chain Planning Leader

Dell

Aug 2012 - Feb 2016 (3 years 7 months)

- Reduction of inventory in 5% and savings of $2 Mil. Annually of expediting material. - Increased in 50% loads in tool for planning, reducing times and increasing margin (less inventory & air freight). - Avoided costs (variable amounts per quarter) of air freight of parts by shaping demand and understanding customer’s needs. • Provided operational support to maximize Sales force productivity. • Provided visibility for High Supply configurations and low variety parts to Sales on a weekly basis. • Managed part allocation for Latin America, prioritizing orders with high revenue or for specific customers. • Inventories optimization.

Sales Support Senior Advisor

Dell

Feb 2012 - Aug 2012 (7 months)

- Reduced OPR (orders pending release) percentage by 10%. - Increased Supply Chain planning for large deals in 15%. - Daily updated orders providing advance in production and holds due to shortage part or engineering. • Managed escalations and IP backlog for Latin America ( ~ $327 M USD per year). • Partner with Global Operations to define new processes during the transition to a new fulfillment model.

Program Project Management Senior Advisor

Dell

Sep 2011 - Feb 2012 (6 months)

- Actively managed issues and risks to project plans. - Managed the project to reduce administrative tasks on the Account creation/update processes. - Led testing cycles and training for this tool around the LATAM region. • Planned and documented processes for a Global tool deployment. Responsible for Purchase Path processes for all segments, Indirect and Direct Sales.

Global Relationship Business Operations Advisor

Dell

Nov 2010 - Aug 2011 (10 months)

• Managed Retail/Channels Order Fulfillment (End Delivery orders ~ $200 M USD per year). • Vendor relationship management to deliver on-time and reduce inventories. • Improve the delivery process and time cycle with retailers, such as: Sam's Club, Walmart, Telmex, Palacio, etc. • Handle the In-production Backlog Management for Mexico and NoLA. Interacted with manufacturing plants to get orders shipped. • Quaterly forecasted the ending backlog for Mexico/NoLA. Complied numbers for Latin America and reported to General Manager and VP. • Supported Supply and Demand and Sales teams to forecast parts to comply with customer delivery expectations. • Business Process Improvement Green Belt (Six Sigma Methodology). Achievements: • Reduced R

Global Relationship Business Operations Senior Analyst

Dell

Feb 2008 - Oct 2010 (2 years 9 months)

• Handled/Bought 3rd party software and peripherals orders (16M USD per year). • Quarterly evaluated vendor/suppliers performance. • Developed the first contingency plan (benchmark for other teams). • Measure sales order quality (44% reduction on kickbacks in the process of placing orders). • Compiled Backlog statistics and Ops metrics. • Support Care/Sales/Finance team on a daily basis (Order management). • Gold/Silver Awards for outstanding performance.

Global Relationship Business Operations Analyst

Dell

May 2005 - Feb 2008 (2 years 10 months)

• Managed LA Spare parts orders. Developed and documentation of the pick and pack processes for LA orders. • Worked with different warehouses to reduce cycle time and cost. • Mexico's in production Backlog management. Reduced 33% the IP cancellations. • Support sales team to review configurations and part substitutions. • Reduced 3 days Finance Hold cycle time. • Silver/Bronze Awards for outstanding performance. • Processed Customer Purchase Orders for Mexico (Public and Large Enterprise segment). • Sales team member for 4 months achieving 97% of a 970K USD quota. • Supported sales team with Order management. • Compiled metrics on order quality.

R

Administrative Assistant

Roche

Jun 2004 - Oct 2004 (5 months)

• Maintenance of production order entry. • Updated critic point statistics. • Developed a project to avoid impurities in the production line - Reduction in 4%.

Israel Sánchez Ramírez

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Israel Sánchez Ramírez