I

Israel Goitia

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Patient Relations Specialist
Bogota D.C., Colombia
Contact Israel regarding: 
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Full-time jobs

Timeline

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Job
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Résumé

Jobs verified_user 0% verified
  • A
    Patient Relations Specialist
    Apollo XCM
    Nov 2022 - Current (3 years 7 months)
  • Sutherland Global Services
    Subject Matter Expert
    Sutherland Global Services
    Jun 2021 - Oct 2022 (1 year 5 months)
  • B
    Agent – Supervisor back up
    Bogotá, Colombia
    Aug 2018 - Jun 2021 (2 years 11 months)
    COMPANY: TeleperformanceColombia. JOBTITLE: Agent – Supervisorback up FUNCTIONSPERFORMED: • Responsiblefor taking calls and handling any kind of situation the member was having • Technicalsupport advisor able to give the best and provide further assistance if necessary 2.Supervisor back up. • Creatingaction plans on every agent to attack any behaviors on the ones that has low-performance • Doingside by side to gather and provide the best feedbacks. • Participatein every calibration calls with the client to provide the best information of the product to the agents • Workwith every work area within the company to improve our skill and enhance working relationship
  • B
    Administrative assistant
    Bogotá, Colombia
    Mar 2018 - Jul 2018 (5 months)
    COMPANY: SolucionesInmediatas JOBTITLE: Administrativeassistant. FUNCTIONSPERFORMED: Performedactivities and making reports of every client or member of the company, mark the entry and out.
Education verified_user 0% verified
  • U
    Educación Superior: (3rd semester) System Engineering
    University Dr. José Gregorio Hernández
    Jan 2017 - Current (9 years 5 months)
  • C
    Advance English
    CEVAZ
    Mar 2014 - Feb 2017 (3 years)
  • U
    Bachelor of Science
    U.E La Santísima Trinidad.;
    Jan 2010 - Oct 2015 (5 years 10 months)