I am a professional with extensive experience in the industrial sector, specifically in the Human Resources Department. I have over 5 years of experience working in HR, where I have specialized in HRIS, process improvement, and team leadership. I have worked with various software, such as SuccessFactors, SAP HR, and Kronos, among others. In addition, I have experience in benefits management and DOT processes, including Load Master and Meditest; over 1 year of experience in Ceridian Dayforce WFM solution implementation.I have over 10 years of experience as an English professor, teaching classes at different levels for professionals, adolescents, and adults. I have also completed an ASLAN course for customer service and possess intermediate skills in
Excel.In terms of education, I hold a Bachelor's degree in Business Administration from Colegio Nacional de Integración General and a Bachelor of Arts degree in Applied Linguistics from the University of Canterbury. I also have a Master's degree in Project Management from Utel Universidad.Throughout my career, I have worked for companies such as Tata Consultancy Services, CEMEX, and Schneider Electric, where I have provided excellent customer service and been responsible for solving questions, requests, and issues that users may experience in tools related to payroll, recruitment and selection, management of personal and benefits. I have also worked with tools like Concur Solutions for expenses and Meditest.Overall, I am a proactive, organized, and results-oriented professional, always willing to take on new challenges and grow both personally and professionally.