Isaias Cardoso De Lima

Isaias Cardoso De Lima

About

Detail

Engaging Game Presenter with Bachelor's in Communication
Bogotá, Bogota, Colombia
Contact Isaias regarding: 
work
Full-time jobs
Starting at USD1.6k/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • T
    Meta Technical Pro
    Teleperformance - Meta Facebook
    Nov 2024 - Current (1 year 10 months)
    Provide specialized technical support for B2B advertisers (Mid Market and Large-Scale), optimizing campaign performance and ROI. Implement and optimize the Meta Pixel and Conversions API to ensure accurate event tracking.
  • ARRISE
    Game Presenter
    ARRISE
    Oct 2023 - Oct 2024 (1 year 1 month)
    Hosted live casino games, driving player engagement and satisfaction to increase customer loyalty.
  • B
    Customer Management
    Binance Exchange
    Jan 2023 - Oct 2023 (10 months)
    Delivered outstanding support to platform users, addressing inquiries and resolving issues to ensure satisfaction.
  • B
    Game Presenter
    Bombay Live Studio
    Aug 2022 - Mar 2023 (8 months)
    Hosted live casino games in Spanish, English, and Portuguese, enhancing the player betting experience.
  • Huawei Technologies
    Operations Manager
    Huawei Technologies
    Mar 2022 - Aug 2022 (6 months)
    Planned and implemented the regional contact center platform, managing operations and performance (SL, FCR, CSAT).
  • Concentrix
    Team Manager
    Concentrix
    Feb 2020 - Feb 2022 (2 years 1 month)
    Led a team of over 20 consultants for the Huawei Consumer BG account, improving main KPIs through coaching. as Employee
  • S
    Technical Support & Lead Generation
    SUTHERLAND - GODADDY
    Jan 2019 - Oct 2019 (10 months)
    Provided trilingual technical support and drove sales conversions through warm and cold outreach.
  • L
    Operations Manager
    Latam Solutions
    Apr 2018 - Jan 2019 (10 months)
    Supervised team to meet customer KPIs and aligned service agreements with financial expectations.
  • P
    Communications Manager
    Prefeitura Municipal de Cláudia
    Mar 2017 - Apr 2018 (1 year 2 months)
    Developed communication strategies and created high-visibility content for diverse local audiences.
  • B
    Reporter
    Band TV
    Feb 2016 - Feb 2017 (1 year 1 month)
    Worked as a reporter, audiovisual producer, and content manager for local television.
Education verified_user 0% verified
  • Meta
    Meta Certified Digital Marketing Associate
    Meta
    Jan 2025 - Feb 2025 (2 months)
  • Meta
    Meta Certified Media Buying Professional
    Meta
    Nov 2024 - Dec 2024 (2 months)
  • UTEL University
    Bachelor of Communication
    UTEL University
    Jan 2023 - Current (3 years 8 months)
  • U
    High School Diploma
    UNIORKA
    Jan 2013 - Jan 2017 (4 years 1 month)