Administrative Support – Customer Service
Upwork
Jan 2023 - Apr 2025 (2 years 4 months)
• Document all interactions in internal CRM, ensuring accuracy and follow-up scheduling.
• Leveraged strong organizational skills and attention to detail gained from my experience as administrative support on Upwork, which directly supports effective claims management. I have handled client communications, data entry, document tracking, and deadline coordination, all of which have made me confident in processing and following up on insurance claims accurately and efficiently.
