Isabella Quiroz Alfaro

Virtual Assistant

Honest Taskers

May 2025 - Current (1 year 2 months)

Medical Virtual Assistant for a mental health facility

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LANGUAGE SERVICE ASSOCIATES/SPANISH INTERPRETER

language

Jun 2023 - Current (3 years 1 month)

Telephone interpretation services, in English and Spanish, mainly related to the medical field, such as medical appointments, medication orders, emergency room visits and others. Telephone interpretation for customer service calls. Active role when necessary, using an empathetic tone of voice. Facilitate communication between all parties, transmitting clear messages and feelings.

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VOYCE/SPANISH INTERPRETER

Dec 2022 - Oct 2023 (11 months)

Video and audio interpretation services in English and Spanish, for medical appointments, physical therapy, speech therapy, among other medical matters. Mediate between two or more parties, so that they understand the message and the emotion that is to be communicated.

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LEAN STAFFING SOLUTIONS/RECRUITER

Dec 2021 - Apr 2022 (5 months)

Recruiter for an online platform. Filtering profiles through interviews. Compilation of all documents required for the hiring process. Answer questions from candidates, being as clear and empathetic as possible.

DEBISAMCO/SOCIAL PROFESSIONAL

NGO

May 2021 - Jul 2021 (3 months)

Field work with intervention in vulnerable communities. Creation and execution of workshops for indigenous and farmers communities, to answer questions and provide detailed information about the environmental intervention. Creation and execution of quality evaluations by Human Resources, within the NGO. Creation and execution of improvement workshops for the organizational climate, leadership, and communication within the NGO.

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PSYCHOLOGY PRACTITIONER

CLINICA NUESTRA SRA DE LA PAZ

Aug 2019 - Dec 2019 (5 months)

Follow up and intervention to patients. Creation and execution of group activities as well as family intervention. Experience with patients with mood disorders, anxiety, eating disorders. Intervention with mindfulness techniques.

Isabella Quiroz Alfaro

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