Isabella Fajardo

Isabella Fajardo

About

Detail

BACHELOR'S DEGREE IN FOREIGN LANGUAGES - ENGLISH AND FRENCH
Valle del Cauca, Colombia
Contact Isabella regarding: 
work
Full-time jobs
Starting at COP3M/month ~USD806/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Virtual Podiatry Partners
    Virtual Assistant public Remote experience
    Virtual Podiatry Partners
    Mar 2026 - Current (3 months)
  • TaskUs
    CUSTOMER SERVICE REPRESENTATIVE
    TaskUs
    Jun 2025 - Aug 2025 (3 months)
    As a Customer Service Representative, I assisted patients with psychiatric appointment scheduling and medication refills while maintaining strict HIPAA compliance. I managed third-party and medical records requests, ensuring a professional and compassionate patient experience. Additionally, I utilized Google Workspace for internal communications, which facilitated efficient collaboration among team members. My role also involved addressing patient inquiries and resolving tickets through email communications via Service Now, enhancing our responsiveness and overall service quality. This experience allowed me to develop strong skills in calendar management and client relationship management, further contributing to effective healthcare admini
  • P
    VRI/OPI MEDICAL INTERPRETER ENG-SPA
    PROPIO (FREELANCE)
    May 2024 - Current (2 years 1 month)
    Facilitated cross-language communication by interpreting spoken messages accurately and effectively across sectors such as healthcare, education, insurance, and legal, ensuring clarity and cultural sensitivity in every interaction.
  • I
    VRI/OPI MEDICAL INTERPRETER ENG-SPA
    INTERACTIVE CONTACT CENTER (FREELANCE)
    Nov 2023 - May 2024 (7 months)
    As a VRI/OPI Medical Interpreter ENG-SPA, I provided accurate verbal interpretation across languages in healthcare, education, insurance, legal, and other sectors, ensuring clear communication and preserving meaning and intent across language barriers. I effectively managed inbound and outbound calls, delivering exceptional customer service while adhering to data privacy regulations. Additionally, I utilized Slack as a communication tool within the internal team, facilitating seamless collaboration and enhancing our ability to respond promptly to client needs.
  • Universidad del Valle
    ACADEMIC & ADMINISTRATIVE ASSISTANT
    Universidad del Valle
    Mar 2018 - Dec 2022 (4 years 10 months)
    Reviewed and edited scientific and clinical content for accuracy, consistency, and industry standards. Managed event logistics, including planning, booking, and promotion. Utilized social media to boost event visibility and attendance.
Education verified_user 0% verified
  • Universidad del Valle
    Bachelor in Foreign Languages (English-French)
    Universidad del Valle
    Mar 2016 - Dec 2023 (7 years 10 months)
    Cali, Colombia - 2023
  • S
    High School Diploma
    Santa Maria Stella Maris
    Jan 2014
    Cali, Colombia