Isaac-Daniel Ogwu

O

Virtual Assistant/ Business Development Rep.

On Call Nursing LLC

Dec 2024 - Current (7 months)

• Generated leads through targeted outreach and research-driven prospecting. • Set appointments with qualified leads and coordinated client intake for senior staff. • Managed client relationships to support retention and resolve service issues. • Conducted market and competitor analysis to support outreach and positioning. • Handled insurance-related tasks including verification, documentation, and intake coordination, while also proofreading the company's operational manuals and insurance applications to ensure accuracy and compliance.

T

Head of Staff

Tasktide

Jun 2024 - Aug 2024 (3 months)

• Led a team of 10 virtual assistants, improving service quality and increasing client retention by setting clear expectations and enhancing support/communication frameworks. • Developed and executed strategic plans that aligned staff operations with the company's long-term goals, driving consistent business growth. • Recruited and onboarded top-tier talent, reducing onboarding time by 50% while maintaining a high standard of skilled virtual assistants. • Managed client acquisition and onboarding through consultative marketing, establishing service agreements that ensured smooth service integration and ongoing support. • Implemented effective calendar management practices to optimize scheduling and resource allocation for the t

R

Virtual Assistant/ Operations Liaison

Raphael Group

Dec 2023 - May 2024 (6 months)

• Provided executive support to the CEO, managing calendars, coordinating key meetings, and handling sensitive communications to ensure operational efficiency. • Facilitated improved communication between the CEO and various departments, resulting in a 15% reduction in project turnaround times. • Led special projects and research initiatives that directly influenced strategic decisions and business direction. • Managed property listings on Airbnb and Booking.com, overseeing guest interactions and resolving emergency maintenance issues, minimizing disruptions to operations. • Prioritized and coordinated high-impact projects, ensuring all tasks were completed on schedule and met business goals. Additionally, utilized CRM tools su

L

Operations Supervisor

Le Campaigne Exotica Ltd

May 2022 - Nov 2023 (1 year 7 months)

• Supervised day-to-day operations, ensuring efficient workflow and consistent adherence to company policies, resulting in a 30% increase in operational efficiency. • Coordinated cross-departmental initiatives, improving communication and collaboration, which led to the successful completion of multiple high-priority projects. • Implemented process improvements, identifying and addressing bottlenecks, reducing operational costs by 15%. Additionally, utilized CRM tools for effective team management and to streamline communication, while conducting prospect research to identify and contact potential leads, further enhancing operational effectiveness and outreach efforts.

D

Healthcare Assistant

Dept. of Public Health, Federal Ministry of Health HQ

Jan 2022 - Nov 2022 (11 months)

• Assisted in conducting health awareness and sensitization programs about the prevention and spread of infectious diseases. • Managed administrative operations including patient registration, patient's result collection and maintaining health records.

Isaac-Daniel Ogwu

About

Detail

Contact Isaac-Daniel regarding:

Timeline

Résumé

Languages:

Isaac-Daniel's behavioral traits
Isaac-Daniel's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.