Isaac-Daniel Ogwu

H

Lead Scheduler

Hands At Home Care

Mar 2026 - Current (8 months)

● Managed and maintained schedules for numerous caregivers and clients, ensuring real-time updates and ~92% schedule coverage across all active cases
● Coordinated shift coverage daily, handling call-offs and last-minute changes to keep disruption to a
minimum
● Monitored open shifts and proactively filled gaps, consistently maintaining high coverage and
continuity of care
● Acted as the main point of contact between caregivers, clients, and internal teams to confirm
schedules and quickly resolve conflicts
● Maintained accurate scheduling records and supported payroll and compliance with timely
updates and basic reporting
● Utilized Slack to facilitate communication and coordination across intern

Operations Specialist

Chore

Jan 2026 - Mar 2026 (3 months)

Oversee end-to-end operations across pre-seed and VC-funded startups, covering compliance,
administration, HR, finance, and project execution.
● Manage compliance processes, documentation, and internal policies to maintain operational
standards and reduce risk.
● Support financial operations through expense tracking, vendor coordination, and operational
budget oversight.
● Monitor task systems and reporting processes to support founder visibility into execution progress
and operational performance.
● Coordinate HR operations including onboarding, role alignment, and performance tracking to
support team efficiency.
● Support projects from planning to execution, ensuring timelines, deliverable

O

Executive Assistant

On Call Nursing LLC

Dec 2024 - Nov 2025 (1 year)

Owned high-volume B2B outreach to healthcare administrators, building and nurturing referral
pipelines that secured new partner accounts.
● Increased booked appointments by 30% through targeted cold calling, structured follow-ups, and
community engagement initiatives.
● Managed end-to-end client communications, scheduling, onboarding workflows, and CRM hygiene
to support consistent service delivery.
● Reduced caregiver hiring cycle time by 50% by coordinating recruitment, credential compliance,
and onboarding operations.
● Supported daily business operations and executive priorities, including client follow-ups, schedule
confirmations, and feedback loops to improve retention.
● Utilized Slac

T

Head of Staff

Tasktide

Jun 2024 - Aug 2024 (3 months)

• Led a team of 10 virtual assistants, improving service quality and increasing client retention by setting clear expectations and enhancing support/communication frameworks.
• Developed and executed strategic plans that aligned staff operations with the company's long-term goals, driving consistent business growth.
• Recruited and onboarded top-tier talent, reducing onboarding time by 50% while maintaining a high standard of skilled virtual assistants.
• Managed client acquisition and onboarding through consultative marketing, establishing service agreements that ensured smooth service integration and ongoing support.
• Implemented effective calendar management practices to optimize scheduling and resource

R

Executive Assistant

Raphael Group

Dec 2023 - May 2024 (6 months)

• Provided executive support to the CEO, managing calendars, coordinating key meetings, and handling sensitive communications to ensure operational efficiency.
• Facilitated improved communication between the CEO and various departments, resulting in a 15% reduction in project turnaround times.
• Led special projects and research initiatives that directly influenced strategic decisions and business direction.
• Managed property listings on Airbnb and Booking.com, overseeing guest interactions and resolving emergency maintenance issues, minimizing disruptions to operations.
• Prioritized and coordinated high-impact pro

L

Operations Supervisor

Le Campaigne Exotica Ltd

May 2022 - Nov 2023 (1 year 7 months)

• Supervised day-to-day operations, ensuring efficient workflow and consistent adherence to company policies, resulting in a 30% increase in operational efficiency.
• Coordinated cross-departmental initiatives, improving communication and collaboration, which led to the successful completion of multiple high-priority projects.
• Implemented process improvements, identifying and addressing bottlenecks, reducing operational costs by 15%. Additionally, utilized CRM tools for effective team management and to streamline communication, while conducting prospect research to identify and contact potential leads, further enhancing operational effectiveness and outreach efforts.
• Used Slack to streamline communication and team man

D

Healthcare Assistant

Dept. of Public Health, Federal Ministry of Health HQ

Jan 2022 - Nov 2022 (11 months)

• Assisted in conducting health awareness and sensitization programs about the prevention and spread of infectious diseases. • Managed administrative operations including patient registration, patient's result collection and maintaining health records.

B

Business Manager/Owner

Feb 2019 - Jan 2021 (2 years)

Oversaw procurement, sales, and team operations across four branches.
● Scaled business from one to four locations, serving 300+ daily customers.
● Managed a 14-person team and improved profitability through better systems and accountability

Isaac-Daniel Ogwu

About

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Timeline

Résumé

Isaac-Daniel Ogwu

About

Detail

Behavioral traits