Irene May Escauso IT Program Head with 10+ years of experience in Academia

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Virtual Assistant-Part-Time

Solutions Creatives- Paris- Francis

Jan 2020 - Dec 2022 (3 years)

• Administrative Tasks: This can include managing calendars, scheduling appointments, answering emails, and data entry. • Customer Service: Responding to customer inquiries, handling complaints, and providing general information about products or services. • Social Media Management: Creating and scheduling posts, responding to comments, managing ad campaigns, and tracking analytics. • Content Creation: Writing blog posts, creating graphics, editing videos, or other content- related tasks. • Research: Conducting online research for various projects, such as market research, competitor analysis, or searching for specific information. • Email Management: Sorting and responding to emails, managing spam, and organizing the inbox.

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DBA Lecturer- Part Time

Careerera: Online Certification Training

Jan 2020 - Dec 2022 (3 years)

• Provide online training for batch of 20-25 learners. • Conduct classes on weekends. • Provide Materials and assessment. • Create report and submit deliverables.

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IT Technical Support- Industry Immersion -CHED Grantee Under Kto12 Transition Program

ISOTECH, INC

Sep 2017 - Dec 2019 (2 years 4 months)

• Troubleshooting and Problem Solving: This This involves diagnosing and solving hardware or software faults and solving technical and applications problems, either over the phone or in person. • Installation and Configuration: IT Technical Support is responsible for installing and configuring computer systems, networks, and applications. • Maintenance: They ensure that computer systems and networks are running smoothly. They also perform routine maintenance and upgrade to ensure that systems remain updated. • User Support: IT Technical Support provides assistance to users, teaching them how to use new software and hardware and answering any questions they have. • Network Monitoring: They monitor and maintain the computer systems and n

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IT Manager/Administrator

St. Francis Xavier College

Sep 2015 - Dec 2017 (2 years 4 months)

• Monitors the use of all hardware and software resources to ensure appropriate utilization and compliance with established corporate IT policies. • Monitors deployment of software to ensure conformance to term of license. • Develops, implements and/o monitors implementation of computing directives, policies and procedure. • Monitors accomplishments and performance of subordinates. • Introduces new computing techniques and technologies to aid users in the performance of their duties. • Coordinates with other Departments Heads or their representatives and identify their computing requirements (hardware, software, skills, training, etc.)

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Program Head, Information Technology Department

St. Francis Xavier College

Jul 2013 - Current (13 years 1 month)

• Leading strategic planning and management, including the formulation and implementation of the faculty development program. • Assisting in institutional policies formulation. • Leading research and extension activities among faculty and students, including technology innovation and commercialization. • Leading in formation, implementation and evaluation of plans and programs for development and the supervision/coordination of activities as well as services for the advancement of goals and objectives of the program. • Assisting in the concerned HEI's rules and the laws affecting education, and the procedures, polices, rules and regulation promulgated under authority of or as adopted by the commission and/or the HEI.

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IT Instructor

Northeastern Mindanao Colleges

Jun 2009 - Jun 2013 (4 years 1 month)

• Fulfills the duties incorporated of the assigned teaching loads and other curricular activities. • Prepares course syllabi, course outline and lesson log. • Observes classroom instruction, discipline, and management. • Maintains accurate records of student progress. • Ensures that all topics stated in the syllabi are achieved within the semester. • Gives remedial classes (i.e tutorial lessons, consultation, and makeup class) to students who need assistance. • Prepares variety of instructional materials for teaching-learning process • Innovates appropriate instructional methods and strategies to meet student learning needs.

Irene May Escauso

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