Irene Jacob Full-Stack Product Designer | UX Research & Service Design I

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AI UX & Product Designer and Researcher

Georgia Tech School of Music

Oct 2025 - Current (9 months)

Product/UX Design Post-Graduate Intern ( Enterprise Design )

PDI Technologies

Jun 2025 - Aug 2025 (3 months)

UX designer + Researcher (systems and service focused) (Sponsored Project )

Airbus

Jan 2025 - May 2025 (5 months)

Project manager for the circular design research as part of the SESAME initiative led by Airbus, focused on sustainable innovation within international airline catering systems. Collaborated with Delta Air Lines to identify opportunities for improving operational efficiency and passenger experience through UX design, product design, and systems thinking. Applied service design methodologies including stakeholder interviews, journey mapping, and systems mapping to uncover actionable insights. Delivered research findings and design interventions to industry stakeholders to inform future implementation and strategic planning.

Product and Service Designer - ( Sponsored Project )

Kaiser Permanente

Jan 2025 - May 2025 (5 months)

Focused on reimagining user enrollment experiences within the Northern California (NCAL) division. Designing digital interactive tools that streamline complex decision-making experiences, grounded in user research, systems thinking, and service design methodologies. My contributions span UX design, product strategy, and research synthesis, centered on creating cohesive, human-centered solutions that improve both user experience and operational efficiency.

Product Designer and Researcher

Georgia Institute of Technology

Sep 2024 - May 2025 (9 months)

HealthCoLab - https://leilaaflatoony.com/health-design-colab Working on researching and Integrating GenAI use cases in Product design, Interface design with relation to healthcare Literature review- Usability Testing - UX/UI - Codebook

Graduate Research Assistant

Georgia Institute of Technology

Sep 2024 - May 2025 (9 months)

HealthCoLab - https://leilaaflatoony.com/health-design-colab Working on researching and Integrating GenAI use cases in Product design, Interface design with relation to healthcare Literature review- Usability Testing - UX/UI - Codebook

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Founding Product Designer and UX researcher

Castmoney and graflife Bongstars media

Jun 2023 - Aug 2024 (1 year 3 months)

Farcaster-native NFT experience center- graf.life Owned product design for the main platform and NFT center, managing Agile development cycles. Designed and developed the brand graf.life, including a comprehensive design system. Led end-to-end design and strategy, user journey mapping, persona development, and experience architecture. Conducted user research through surveys, interviews, and usability testing. Created wireframes, high-fidelity mockups, and interactive prototypes for iterative design. Castmoney Trading Platform - Building an advanced crypto trading platform on Base, Castmoney Help design Token page and leaderboard page

Senior UI/UX Designer

AlmaBetter

Jan 2023 - Aug 2023 (8 months)

Product ownership over ‘Bytes’ product feature offering curated free student resources as well as design system. Redesigned website, web app, all dashboards focusing on UX improvements and task flows. Helped design a website feature that enables users to find industry- specific job opportunities

Senior Product Designer

The Hub Bengaluru

Oct 2022 - Jan 2023 (4 months)

Head Of Design

The Hub Bengaluru

Jan 2022 - Jan 2023 (1 year 1 month)

Led end-to-end design for both in-house and client-facing digital products, from concept to launch — including apps, websites, and branded experiences. Spearheaded all agency design initiatives, ensuring cohesive product experiences across online and offline touchpoints. Defined design systems and brand languages to ensure consistency, scalability, and strong visual identity across platforms. Focused on improving user experience and engagement by aligning business goals with user needs.

Product Designer

The Hub Bengaluru

Jan 2021 - Oct 2022 (1 year 10 months)

Irene Jacob

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