Pablo Palma

Pablo Palma

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Managing director
Los Angeles, California, United States

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Résumé


Jobs verified_user 0% verified
  • E
    Chief Technology Officer & Investor
    EUROPESHUTTLE
    Mar 2019 - Current (6 years 7 months)
  • RWS Moravia
    Senior Project Manager
    RWS Moravia
    Feb 2014 - Apr 2015 (1 year 3 months)
    Supports sales team through developing effective project delivery solutions/ proposals including quotas Completes project risk analysis and defines mitigation actions of the risks identified Creates project plans and schedules based on client-specific requirements; applies appropriate contingencies in planning and resourcing Allocates required project resources (people, tools, hardware, software, partners, etc.) Regularly monitors client satisfaction and takes improvement actions when necessary Creates and controls project budgets, performs cost tracking, issues vendor purchase orders and client invoices, and approves work reports In line with project plans: organizes, assigns, measures and monitors work of his/her project team members; ens
  • iVelopment, Inc.
    Managing Director / Founder
    iVelopment, Inc.
    Jan 2013 - Current (12 years 9 months)
    As Managing Director it is my responsibility to ensure the business performance heads in a positive direction which consists of planning and taking time to consider the company's strategic direction. Primarily responsible for implementing company policy and any changes to it. As the aims of business are focused towards growth, maturing our processes, learning more about our clients and catering to their needs is at the top of my list to ensure that the company strategy is geared towards this. Currently I deal with the basic day to day issues as well as looking at the big picture, looking for new opportunities for both the business as well as our customers. The role may at times feel lonely but the responsibility for growing a business, crea
  • Globant
    IT Project Manager
    Globant
    Oct 2012 - Dec 2013 (1 year 3 months)
    In charge of projects and/or services taking into consideration the three delivery factors: Customer, Team and Globant's Business. •Managing all aspects of the project/service: scope, time frames, quality, costs and results, team, outsourcing, communications, risks and integration. •Leading the work team appointed to the project, distributing each one's tasks and responsibilities and coordinating performance assessment processes. •Establishing productivity improvement actions by team (reorganizing, changing roles), handling hiring and termination processes. •Managing project risks. •Performing tasks of billing management. •Communicating the project status to all those involved. •Being in direct communication with customers (generally
  • T
    IT Manager
    The MLS®/CLAW
    Mar 2010 - Oct 2012 (2 years 8 months)
    Assist and participate in all required aspects of project management where resources are required. Effectively manage high performance team of skilled professionals on both Day to Day and Project based initiatives. Coordinate and analyze with Systems, Database and Development teams to ensure deadlines are met. Management of infrastructure and resources required to plan for, develop, deliver, and support initiatives to meet the needs of the business. Manage the processing and coordination of customer service request tickets that are assigned to the Infrastructure team. Responsible for the completion of Internal Controls requirements (SOX) and all audit based requests for server, operating system, database and development required inquiries.
  • M
    Infrastructure Systems Admin - IT Project Manager
    Meggitt Aerospace Equipment - Whittaker Controls
    Aug 2004 - Apr 2010 (5 years 9 months)
    Contributed to the creation of the Southern California Help Desk, help-desk portals and hot-line. Designed, developed and implemented a centralized helpdesk for the entire Southern California Region. Lead a team of 8 highly skilled individuals to carry out management goals on helpdesk & Infrastructure projects. Assess networks and perform critical updates on a day-to-day basis ensuring a 99% server uptime. Developed program for analyzing system malfunctions resulting in minimal interruptions in operations. Track record of 98% satisfaction of centralized help desk. 85% First call resolution. Log calls, assess, troubleshoot and assign / escalate to appropriate level. Designed, developed and implement SLAs based on business requirements. Follo
  • L
    Network Administrator
    Los Angeles Unified School District
    Jan 2004 - Jul 2004 (7 months)
    Provided maintenance and upgrade services to monitor capacity provide redundancy and monitor utilization of network devices, servers, routers, switches, voice and other systems. In charge of computer operations for entire campus. Provided support for school program applications, i.e., Welligent, SIS and ITDs related applications. Troubleshoot ISP connectivity/availability issues. Maintained upgraded and serviced hardware.
  • L
    Computer Lab Manager
    Los Angeles Unified School District
    Aug 2000 - Jan 2004 (3 years 6 months)
    Designed, develop, deploy and implemented the first computer lab in the LAUSD. Tracked record in secure network design. Implemented fiber optic connectivity. Supervised daily day-to-day operations of Computer Networks, Fiber Optic Technologies, and Internet Administrator. Accountable for administration of 100K Security Budget. Blackbaud – Fundraiser module
  • L
    Information Technology Specialist
    Los Angeles Unified School District
    Aug 1997 - Jan 2000 (2 years 6 months)
    Alerts management to risks in these and other areas. Ensures standards in security policy management and adherence to IT standards are met. Responsible for PC and peripheral device support, LAN and remotely connected users. Assisted students with programming and software questions. Supported Microsoft Office, Internet Explorer, and a variety of programs and tools. Designed and installed local and wide area network systems.
Education verified_user 0% verified
  • M
    MBA, Business Administration, Business Administration
    MBA - University of Phoenix