Carolina Duarte Cala

Carolina Duarte Cala  new_releases

About

Detail

Product Manager
Bogota D.C., Colombia
Contact Carolina regarding: 
work
Full-time jobs
Starting at USD45K/year
Flexible work
groups
Networking

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • S
    Product Experience Leader
    Somos21
    Jan 2022 - Current (4 years 4 months)
    * Engage with community members to understand their needs and interests (1400 associates). * Working with a multifunctional team to identify product improvement based on members' feedback. * Organizing and participating in online events to build community and boost brand awareness.
  • Fundación Capital
    Digital Product Manager
    Fundación Capital
    Jun 2019 - Dec 2021 (2 years 7 months)
    Con-Héctor is a virtual assistant that matches vulnerable people needs to practical advice, products and services to improve their quality of life. - Aligned product's operational model with organisational projects reaching +24.000 new users in Peru, Mexico, Paraguay, and Colombia in 2 years. - Guided a team of 14 people remotely located to drive product improvements and plan its scaling to other Latin-American countries and East Africa. - Supervised product evolution and its resources to maintain financial stability. - Led a prototype integrating users' feedback and stakeholders' expectation and the UX, Tech, and Business teams.
  • Center for Social Innovation
    Innovation & Digital Transformation Consultant
    Center for Social Innovation
    Jan 2018 - Current (8 years 4 months)
    Facilitated workshops related to agile methodologies, innovation, and Design Thinking. * Created proposals for strategic solutions that included resource requirements, implementation plans, timelines, training needs, and monitoring plans. * Increased adoption of digital tools according to client's needs.
  • M
    Strategy Advisor to the Minister
    Ministry of Interior
    Nov 2017 - Aug 2018 (10 months)
    - Provided recommendations on policies performance as well as projects updates. - Analysed critical policy metrics, trends, and risks according to reports from Cabinet areas for the Minister's decision making. - Created and maintained strong relationships with key government agencies, corporations and social organisations. - Tested methodologies to promote citizen participation in essential policies execution.
  • F
    Community Marketing Agent
    Frenzy Marketing Australia
    Mar 2017 - May 2017 (3 months)
  • P
    Product Advisor - Corporate Sector
    Presidency of the Republic of Colombia
    Oct 2014 - Oct 2016 (2 years 1 month)
    Co-author of the first Colombian National Policy on Business and Human Rights. - Speaker at the First Corporate Social Responsibility Workshop conducted by the National Infrastructure Agency (ANI). - Directed workshops with +500 local and international stakeholders for designing the first national policy on Business and Human Rights outside Europe. - Researched global trends and analysed potential risks for designing a national policy on Business and Human Rights. - Planned +20 projects and proposals amidst diplomatic representations and partners from the United Kingdom, the European Union, Canada, and the United States.
  • O
    Senior Program Officer
    Office for the Attention and Reparation to the Victims
    Jan 2012 - Oct 2014 (2 years 10 months)
    * Implemented quality assurance review process to ensure efficiency for users. * Planned and conducted strategic sessions to set projects milestones and allocate resources. * Worked with multi-cross teams in addressing the ecosystem expectations. * Coordinated customer experience at six service centers.
  • P
    Digital Transformation Analyst
    Presidential Agency for Social Action and International Cooperation
    Apr 2007 - Dec 2011 (4 years 9 months)
    - Provided technical concept for designing and developing a new public service program, including software architecture. - Trained and coached +150 staff members to provide a more humane and inclusive service through in-person, phone, and online channels. - Analysed data, processes, and procedures in 24 public centres to make actionable recommendations for program iteration. Remotely supervised teams located in 7 regions (20 people directly - 50 people indirectly).
  • Colombian Ministry of National Education
    Operations Officer
    Colombian Ministry of National Education
    Oct 2005 - Aug 2006 (11 months)
Education verified_user 0% verified
  • Universidad EAN
    Digital Business Management
    Universidad EAN
    2019 - 2022 (3 years 1 month)
  • U
    Graduate Diploma of Project Management
    University EAN
    Jan 2013 - Mar 2014 (1 year 3 months)
    - Semi-finalist at the Annual Sustainable Entrepreneurship Competition with Safe Travel App. Thanks to this program, I learned about leading, planning and implementing complex projects to help organisations generate economic, environmental and social value. Additionally, I obtained knowledge about: * Project life cycle to achieve business goals. * Design innovative and competitive business strategies. * Change management to ensure organisation success. * Leadership and assertive communication for cross-functional teams. * Measurement success criteria.
  • Utadeo
    Bachelor of Arts - International Relations and Affairs
    Utadeo
    Jan 2001 - Jun 2005 (4 years 6 months)
    During this degree, I acquired the following skills: * Ability to communicate effectively. * Research and evaluate policies. * Create strategies to tackle the world’s most pressing challenges. * Build partnerships within stakeholders. * Manage negotiation processes between people from different backgrounds. * Design, execute and evaluate public policies according to international standards. * Advice and lead international cooperation projects.