Iñaki Azparren

Customer Success Director LATAM

Cognite

Oct 2021 - Nov 2022 (1 year 2 months)

● Pioneered LATAM expansion, leading successful projects, establishing brand presence, and generating 0.5M USD in revenue with a 5M pipeline. ● Drove strategic improvements to enhance operational and organizational efficiencies. ● Prioritized and allocated valuable resources to meet business targets.

Sr. Digital Business and Product Strategist

Piano

Jul 2020 - Oct 2021 (1 year 4 months)

● Orchestrated client-centric strategies, achieving digital business objectives for LATAM and Iberic customers, totaling ~2.5M USD. ● Devised effective link-building campaigns to increase website authority and visibility. ● Conducted market research and competitor analysis to inform sales marketing strategies.

Account Director

Piano

Nov 2019 - Jul 2020 (9 months)

● Cultivated and managed robust client relationships, uncovering new opportunities and driving revenue growth ● Oversaw a team of 10 professionals handling 40 accounts with a portfolio of USD1.8M. ● Applied business and marketing knowledge to develop briefs and pitches for customer projects. ● Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.

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VP Product Technology & Best Practices LATAM

Cxense

Oct 2015 - Sep 2019 (4 years)

● Pioneered customer-centric approaches, optimizing ROI and implementing best practices, resulting in LATAM portfolio growth to 1.5M USD. ● Increased company growth through collaboration with sales and marketing departments. ● Resolved issues and recommended actions based on production and usage reports. ● Hired and managed employees to maximize productivity while training staff on best practices and protocols.

Product Manager

Intel Corporation

Sep 2010 - Sep 2015 (5 years 1 month)

● Spearheaded ideation and definition of innovative products ● Focused on Cloud services, Data platforms, Identity, and Security ● Prioritized roadmap in order to achieve product goals and metrics. ● Coordinated project planning and execution with team members (internal and external) and team leads.

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CTO

Intertron Mobile SA.

May 2005 - Sep 2010 (5 years 5 months)

● Managed company-level architecture, platform and data configuration processes and implementation protocols. ● Hired and managed a diverse team of 15 people from Development, Media&Design and Support. ● Established and maintained strong relationships with customers, vendors and strategic partners. ● Oversaw business-wide changes to modernize procedures and organization.

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Development Manager

INTERTRON S.A.

Nov 2002 - Apr 2005 (2 years 6 months)

Investigation/Studying/Testing of new technologies Definition of development budgets Project Management Custom CRM development over Microsoft Outlook Development and customization of Campaign Manager, form email campaigns Web applications development Help Desk application development CMS (Content Manager Server) customization and implementation Development Consulting for clients on Microsoft Products, PM and software architecture.

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Consultant/Developer

CML Group Ltd & UBP

May 2002 - Sep 2002 (5 months)

Development of Web site for Job Search in the USA. (www.cca-net.com) Main characteristics: - Support in the definition and layout of the site and business model. - On-Line payment integration with PayPal (www.paypal.com). - Store Procedure development over Microsoft SQL Server 2K - Development of ASP functions and Java Script Intranet for administration and reporting - The project was completely developed remotely with online communication, using a centralized server for the documentation.

External Consultant / Developer

Emetel

Dec 2001 - Aug 2002 (9 months)

Web page development, with credit card balance check online, internet call through IP telephony. Intranet for consulting and administration of the backend. Technical and business consulting. System development for: - Stock management - Price lists - Logistic and distribution of prepaid cards - Reports and Statistics

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Development Director

COMAU Córdoba

May 2000 - Nov 2001 (1 year 7 months)

- Client management - Design and development of web sites - HHRR administration - Data Base design and administration - Budgets Analysis. - Investigation and evaluation of new technologies. - Webmaster.

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Developer

Oechsle y CIA

May 1997 - Nov 1998 (1 year 7 months)

Database design and development. Application Development (Countable and Comercial) Installation and set up

Iñaki Azparren

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Iñaki's behavioral traits
Iñaki's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.