Mohammad Imran

Mohammad Imran

About

Detail

Customer support
India
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Timeline

work
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school
Education

Résumé

Jobs verified_user 0% verified
  • My visa source
    Case Coordinator
    My visa source
    Apr 2025 - Current (1 year 7 months)
    • Manage end-to-end coordination of client cases for international visa and immigration processes.
    • Act as the primary point of contact for clients, providing guidance on documentation requirements, application procedures, and timelines.
    • Ensure accuracy and completeness of case files while adhering to immigration regulations and compliance standards.
    • Maintain regular communication with clients to provide status updates, address inquiries, and resolve concerns promptly.
    • Collaborate closely with immigration consultants and legal teams to facilitate smooth and timely case progression.
    • Utilize CRM tools to track case milestones, manage deadlines, and maintain detailed records.
  • S
    Business Development Executive (Freelance)
    Succeedum Online Classes
    Jul 2023 - Mar 2025 (1 year 9 months)
    • Promoted and sold online classes from class K1 to K12 to students based in the UK.
    • Conducted sales consultations with parents to understand student needs.
    • Contributed to enrollment targets through remote lead management and follow-ups.
  • Asaptickets.com
    Independent Travel Manager (Freelance)
    Asaptickets.com
    Jul 2023 - Mar 2025 (1 year 9 months)
    • Sold airline tickets and hotel bookings to clients in the US and Canada.
    • Handled full-cycle customer interaction from booking to post-sale support.
    • Assisted clients in resolving travel-related concerns and improved customer satisfaction.
  • A
    Consultant Inside Sales Specialist
    Alpha Digital Health Pvt Ltd. (Mojocare)
    Jun 2022 - Jun 2023 (1 year 1 month)
    • Led daily operations for a team of five including reporting, talk time tracking, and data distribution.
    • Conducted B2B sales by connecting with doctors to promote and sell medicines.
    • Onboarded doctors for teleconsultation campaigns and set up four offline clinics in Delhi NCR.
    • Handled end-to-end clinic operations, appointment scheduling, doctor-patient coordination, and medicine supply chain.
  • B
    Business Development Associate
    BYJU’S – The Learning App
    Dec 2019 - Dec 2021 (2 years 1 month)
    • Managed the complete sales cycle including lead generation, need analysis, and deal closure.
    • Conducted area mapping and client engagement based on behavior analytics from the app.
    • Handled client relationships, grievances, and retention.
    • Achieved and exceeded monthly revenue targets through strategic selling and team collaboration.
  • K
    Account Manager
    Kickstartjobs.in
    Oct 2017 - Nov 2019 (2 years 2 months)
    • Managed high-value clients and expanded the client base through upselling.
    • Led a team of recruiters, ensuring timely delivery of qualified candidates.
    • Conducted interviews, shortlisted candidates, and maintained communication pipelines.
    • Oversaw daily team performance and achieved target metrics.
  • F
    Senior Executive – Operations
    Foodpanda.in
    Dec 2014 - Sep 2017 (2 years 10 months)
    • Verified and onboarded vendors maintained their backend profiles.
    • Used tools like Salesforce and Zendesk for client servicing and issue resolution.
    • Mapped delivery zones and monitored compliance to reduce service failures.
    • Promoted upselling slots to improve vendor visibility.
Education verified_user 0% verified
  • M
    Master of Business Administration (MBA)
    MIT College of Management, Moradabad – UPTU, Lucknow
    Jan 2014
    Specialization: Marketing & International Business
  • M
    Bachelor of Science (B.Sc. Mathematics)
    M.J.P. Rohilkhand University, Bareilly
    Jan 2012
  • U
    Intermediate (XII) & High School (X)
    U.p. Board
    Jun 2006 - Jun 2007 (1 year 1 month)