TECHNICAL SERVICE OPERATIONS SPECIALIST
Careem
Jan 2022 - Aug 2022 (8 months)
7 months of experience as a TECHNICAL SERVICE OPERATIONS SPECIALIST. (Jan – Aug 2022) Duties:
•Resolving customers' technical issues related to Payment Processing and product-related.
•Escalating and collaborating issues with different teams.
•Maintained patience and a positive attitude when dealing with even the most irate and articulate customers.
•Applied diagnostics techniques to identify problems.