I
Ilene Johe
About
Detail
California, United States
Résumé
Jobs
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Administrative/Practice AssistantSpring FertilityFeb 2023 - Jun 2025 (2 years 5 months)• Managed complex calendars for 3 physicians, coordinating appointments, procedures, and internal meetings to minimize conflicts. • Organized and facilitated interviews for 15+ administrative and clinical candidates; supported onboarding of 8 new hires. • Led monthly meetings with 20+ staff to improve workflow and implement efficiency measures. • Oversaw ordering and inventory of supplies, reducing shortages and ensuring budget adherence. • Coordinated logistics and catering for company-wide meetings and team-building events. • Supported internal communications, file organization, and daily administrative tasks to improve team operations.- Front Desk CoordinatorSpring FertilityFeb 2022 - Feb 2023 (1 year 1 month)• Managed front desk operations for ~50 patients per day, ensuring efficient intake and documentation. • Resolved billing and account issues in collaboration with finance and clinical teams. • Identified gaps in the onboarding process and independently created a 40-slide training manual, streamlining new hire training and reducing ramp-up time by 30%. • Reorganized patient record systems to enhance HIPAA compliance, minimize documentation mistakes, and support quick, accurate file access by clinical staff. • Used EMR system (IDEAS), Outlook, and Microsoft Teams to manage scheduling and internal communication.
Education
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- B.A. AnthropologyUniversity of California Santa BarbaraSep 2015 - May 2019 (3 years 9 months)