Email Marketing Specialist verified_user
Verified experience
Ten Group
Aug 2022 - Aug 2023 (1 year 1 month)
• Developed and maintained an email calendar, ensuring timely and relevant email marketing campaigns using agile methodologies to insure the times and administration of the projects, resulting in an 18% increase in email engagement and a 10% increase in Concierge requests for traveling reservations and customer services.
• Collaborate with the Content team on best practices to design personalized email content based on analyzed customer data (geolocation, profile, and behavior), resulting in a 25% increase in open rates (OR) and a 10% increase in Click-through rates (CTR).
• Managed and optimized multiple email marketing campaigns to maximize ROI, using effective Campaign Management strategies.