ILAN SINGER

Senior Technical Support Engineer / Site Reliability Engineer with 20+ years of experience in IT operations, SaaS/cloud administration, and enterprise B2B client support. Skilled at debugging across the stack — from networking and performance issues to SaaS API integrations and CI/CD pipelines. Hands-on experience in C#, Python, Bash, and SQL for reading, troubleshooting, and developing solutions. Proven success supporting Fortune 500 and regulated industry clients (finance, healthcare, government) in compliance-driven environments (FedRAMP, HIPAA). Passionate about blockchain, Web3, and rollup-based scaling, with a focus on building resilient, automated, and customer-centric infrastructure.