I

Ibana Romero

About

Detail

Economist
Colombia
Contact Ibana regarding: 
work
Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Apploi
    Product support specialist
    Apploi
    Oct 2022 - Dec 2025 (3 years 3 months)
    Data entry,
    Workflow automation
  • Fygaro
    Customer Success Advisor
    Fygaro
    Jun 2022 - Aug 2022 (3 months)
    - Checking HubSpot Tickets from customer and prospects and give them support.
    •Giving support to bank agents when requires.
    •Making follow ups to bank account opening processes and sending weekly reports.
  • Lean Solutions Group
    Logistic Coordinator
    Lean Solutions Group
    Jan 2021 - Oct 2021 (10 months)
    - Calling, emailing drivers and dispatchers (3CX, Vox, Ringcentral)
    •Booking and dispatching loads
    •Scheduling appointment for carriers. Answer all driver-related calls and advise
    •Reporting issue comchecks, fuel advance and handle lumpers needed.
  • T
    Customer Services Agent
    TELEPERFROMANCE
    Jan 2020 - Oct 2021 (1 year 10 months)
    - Take inbound calls and resolve customer issues.
    •Escalateand report Customer situations.
    •Manageand resolve inquiries.
Education verified_user 0% verified
  • S
    Economist
    Sucre University
    Jan 2012 - Jan 2016 (4 years 1 month)
  • S
    Bachelor with emphasis in Pedagogy
    Superior Normal Pedagogical College of Sincelejo
    Jan 2005 - Jan 2010 (5 years 1 month)