Ivan Arce AI Prompt Expert | Automating B2B Revenue Growth | Partnerships &

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Business Consultant (Growth) for Central America and The Caribbean

Cial dunn & bradstreet

Nov 2021 - Oct 2022 (1 year)

As a Business Consultant (Growth) for Central America and The Caribbean, I developed and implemented the sales and Go-To-Market strategy tailored for the region, ensuring alignment with local economic and political dynamics. I provided ongoing monitoring of the sales plan's execution, leveraging my expertise in business case development and consulting to drive results. My role involved leading sales presentations and fostering strong relationships through effective account management and customer relationship management (CRM) practices. I utilized Salesforce to track every deal meticulously, ensuring that our sales pipeline management was both efficient and transparent. Additionally, I employed bulk email software to enhance outreach effort

Country Manager & Commercial Director

Grupo SEGA

Aug 2019 - Nov 2021 (2 years 4 months)

As the Country Manager & Commercial Director, I owned the Panama P&L and operated the office as a standalone business unit, successfully restoring profitability and driving $6M in annual revenue. I managed the cost structure and commercial operations to protect margins while scaling customer growth through effective role design, compensation plans, and execution cadence. My leadership in high-ticket sales and negotiation of enterprise agreements encompassed ownership of pricing, terms, and alignment with legal and procurement teams. By strategically splitting hunter and farmer roles and introducing short-form pilot offers, I tripled the number of active customers and reduced the sales cycle from six months to just two. I also strengthened c

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Fractional Head of Growth — Contract

Mar 2019 - Current (7 years 4 months)

As the Fractional Head of Growth — Contract, I led go-to-market (GTM) strategies and revenue generation across the US and LATAM, owning the strategy and execution across sales, partnerships, and customer success. I built ideal customer profiles (ICP) and vertical plays, developed funnels and playbooks, and created KPI dashboards, leveraging AI and automation to reduce cycle time, improve win rates, and drive predictable annual recurring revenue (ARR) growth. • Built and scaled sales and growth teams from 0 to over 10 members, focusing on hiring, onboarding, and coaching to align with the fast-paced startup environment. • Drove market adoption and product strategy for startups, successfully scaling revenue from zero to six and seven figu

Global Renewals Manager

Crossover

Feb 2018 - Jun 2019 (1 year 5 months)

Owned renewal revenue operations globally, building retention playbooks and decisioning that directly improved topline and predictability. • Lifted renewals from 52% to 94% by standardizing negotiation scripts, risk flags, and executive escalation paths. • Built churn-reason reporting and saved tactics used to drive retention actions and feed product and CS priorities. • Managed the international partner program.

Sales Director for Central America & The Caribbean

Alepo Technologies

Jul 2016 - Feb 2018 (1 year 8 months)

As the Sales Director for Central America & The Caribbean, I secured sales and distribution contracts across the Caribbean while expanding our channel partners. I launched a repeatable market-entry process, conducting thorough legal and commercial scans to prioritize countries and accelerate our sales pipeline. My efforts successfully established six new markets, including Panama, Costa Rica, Trinidad & Tobago, Jamaica, Dominican Republic, and Puerto Rico. Through focused partner enablement and targeted campaigns, I delivered a remarkable 200% year-over-year increase in business value. Additionally, I utilized Salesforce as the primary CRM to monitor deals, ensuring expert proficiency in managing client relationships and tracking sales perf

Business Development Manager for Latin America

Absolute Software

Apr 2011 - Jun 2016 (5 years 3 months)

As a Business Development Manager for Latin America, I built and supported the channel distribution network in Central America, leading marketing, sales, and business development efforts across the region, including Brazil and Mexico, while effectively managing the regional budget. I formulated and established a robust sales channel structure aimed at growing and maintaining our customer base, coaching and mentoring a third-party sales force of over 1,000 staff. My efforts resulted in a remarkable sales growth from $14K to $1.6M by the end of 2016. I collaborated with teams to secure major OEM partnerships, such as Dell and HP, integrating Absolute Software’s solutions into the standard configurations of new equipment, and successfully esta

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