I

Ian North

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Nakuru County, Kenya

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Résumé

Jobs verified_user 0% verified
  • Atlassian
    Staff Software Engineer
    Atlassian
    May 2019 - Current (7 years 1 month)
    Architected core components of Atlassian's cloud platform (Micros) with AWS CloudFormation and Kubernetes, automating containerized microservice deployments with blue/green and canary rollouts. Designed and operated event-driven ingestion and orchestration services that feed large-scale knowledge retrieval and AI-assisted experiences, enabling reliable context assembly across Jira and Confluence for emerging Rovo workflows. Established Atlassian's observability framework with Splunk for centralized logging and SignalFx (Splunk Observability) for real-time metrics and alerting, ensuring reliability across microservices. Enhanced security using Vault for secrets management and Atlassian's Cryptor encryption framework, implementing strict IAM
  • Hugging Face
    Site Reliability Engineer
    Hugging Face
    Jan 2017 - Apr 2019 (2 years 4 months)
    Led multi-cloud migration from AWS to Azure/GCP, leveraging Terraform and Kubernetes to centralize secrets with HashiCorp Vault. Architected a high-scale logging pipeline (Filebeat → Logstash → Elasticsearch) with AWS Glue and Athena for long-term log storage and querying. Created monitoring alerts comparing ALB traffic to archived logs in S3, ensuring no data loss in the logging pipeline. Engineered advanced alerts with Prometheus and Grafana (central metrics store), such as detecting new Kubernetes clusters with zero metrics, to proactively safeguard infrastructure health. Embedded Vault into Hugging Face's CI/CD (GitHub Actions + Terraform), automating secret deployment and achieving uniform, secure releases across all environments.
  • CartStack
    Software Engineer
    CartStack
    Aug 2012 - Nov 2016 (4 years 4 months)
    Engineered core SaaS platform to automate abandoned-cart email remarketing, integrating with all major e-commerce platforms in minutes to recover lost sales. Built webhook-based integrations exporting cart/recovery metrics, enabling seamless connections to marketing/analytics tools. Enabled advanced analytics by exporting campaign data via API/webhooks to client BI tools, driving insights on recovered revenue. Developed customizable recovery email flows and webhook triggers, empowering e-commerce clients to automatically recapture and track revenue from abandoned shoppers. Reduced onboarding time with one-click e-commerce platform integrations, expanding market reach.
Education verified_user 0% verified
  • University of Houston
    B.S. in Computer Science
    University of Houston
    Jan 2008 - Jan 2012 (4 years 1 month)