Ian Franco Collada Pontorno

Ian Franco Collada Pontorno

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Villa Luzuriaga, Provincia de Buenos Aires, Argentina
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Résumé

Jobs verified_user 0% verified
  • Codere
    IT Support & Internal Systems Assistant
    Codere
    Jun 2023 - Current (2 years 11 months)
    Provide technical support and troubleshooting for internal computer systems and platforms used by management, promoters, and customers. Maintain and configure systems for employee time tracking, shift scheduling, and break management, ensuring accurate records and ticket printing. Administer and monitor customer loyalty platforms, including point management and redemption processes. Assist with internal reporting systems, ensuring timely and accurate data submission. Diagnose and resolve basic hardware and software issues to minimize downtime. Collaborate with different departments to identify process improvements and optimize system performance.
  • I
    Full Stack Developer public Remote experience
    Illumi Digital – Digital Marketing Agency
    Jan 2021 - Jan 2023 (2 years 1 month)
    Developed, maintained, and optimized websites for multiple clients in diverse industries, ensuring performance, responsiveness, and SEO best practices. Built custom front-end interfaces using React, Next.js, and Tailwind CSS, delivering visually appealing and user-friendly designs. Created and integrated back-end APIs using Node.js, Express, and MongoDB/MySQL to handle dynamic content and business logic. Managed hosting and deployments, ensuring website uptime and scalability. Collaborated with marketing teams to implement campaign landing pages, tracking scripts, and conversion funnels. Conducted regular updates, bug fixes, and performance improvements to meet client expectations. Integrated analytics tools to monitor website traffi
  • Bingos Codere, S.A.
    Customer Service & Loyalty Program Representative
    Bingos Codere, S.A.
    Nov 2019 - Jun 2023 (3 years 8 months)
    Delivered high-quality customer service in a fast-paced gaming and entertainment environment. Assisted customers with loyalty point accounts, explaining promotions, rules, and gameplay instructions for slot machines, roulette, and other games. Guided customers in using self-service kiosks and digital platforms to manage their accounts. Promoted special events and activities to encourage customer engagement and retention. Managed transactions and customer interactions with a focus on accuracy and satisfaction.
Education verified_user 0% verified
  • Coderhouse
    Java fundamentals Advanced Backend Development JavaSc ript Development Web Development
    Coderhouse
    May 2024 - Jul 2024 (3 months)
    java
  • N
    Bachelor ' s Degree
    National Unive rsity of La Matanza ( UNLAM )
    Aug 2023 - Current (2 years 9 months)
  • Coderhouse
    Backend Development Certification
    Coderhouse
    Jan 2023 - Current (3 years 4 months)
  • Coderhouse
    Desarrollo Web
    Coderhouse
    Jan 2022 - Apr 2022 (4 months)