Hung Fei Tso Customer Service Agent

Jobs 0% verified

Customer Service Representative

miHoYo

Apr 2021 - Current (5 years 2 months)
Customer Service Representative

Hoyoverse

Apr 2021 - Current (5 years 2 months)

Assessing the players with possible concerns they might have daily; providing customer-based services to promote a better gaming experience amongst the community.
S

Software Quality Assurance Tester

Jan 2019 - Mar 2021 (2 years 3 months)
H

Client Services Specialist

HRL Comércio de Acessórios e Eletroportáteis Co., Ltd.

Feb 2011 - May 2017 (6 years 4 months)

Administration 1. Organizing company´s Sales and Marketing strategies; 2. Handling with customers´ issues, learning from their objections and testemonials. 3. Prospecting new clients. 4. Delivering by car / sending via Post Office the ordered products for our clients; 5. Looking over the company´s cash flow and financial statements.
C

Administrative Assistant

Câmara de Comércio e Indústria Brasil-China

Apr 2007 - Aug 2010 (3 years 5 months)

1. Coming up with ideas for business meetings´ arrangements; 2. Coming up with new features, new look, logos, names, etc. 3. Reviewing and suggesting content; 4. Casual Chinese-Portuguese (and Portuguese-Chinese) translating 5. Explaining to our partners about Cultural differences between the Chinese and Westerns and their habits;

Education 0% verified

Hung Fei Tso