H

Hugo Suárez Cortés

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Bogota D.C., Colombia

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Résumé


Jobs verified_user 0% verified
  • V
    Innovation Consultant
    Various Organizations
    Jun 2021 - Current (4 years 3 months)
    • Innovation consulting to ensure that companies in the creation of new products, adoption of new technologies, process optimization, and assurance of competitiveness, achieve the stated objectives. • Analysis and evaluation of organizations to identify the levels of innovation, organizational culture, and capabilities required for the implementation of innovation projects. • Business consultant for the registration, evaluation, and monitoring of innovation projects before MINCIENCIAS – National Science, Technology, and Innovation System.
  • Universidad del Área Andina
    Universidad EAN
    Universidad de la Sabana
    Master's Professor, Posgraduate Professor
    Universidad del Área Andina, Universidad EAN, Universidad de la Sabana, Universidad Libre
    May 2006 - Current (19 years 4 months)
    Como profesor de Maestría y profesor de posgrado, fui responsable de diseñar e impartir cursos que abordan temas complejos en el ámbito de la administración de negocios. Mi enfoque se centró en fomentar un ambiente de aprendizaje colaborativo y crítico, donde los estudiantes pudieran desarrollar habilidades analíticas y estratégicas. Además, la gestión de la relación con los estudiantes se asemeja a un servicio al cliente, ya que implica comprender y satisfacer sus necesidades y expectativas, lo que es fundamental en el proceso educativo y requiere una aplicación de amplios componentes de servicio y conocimiento del cliente. Esto no solo mejoró la experiencia de aprendizaje, sino que también contribuyó a la formación de equipos multidiscipl
  • M
    General Director
    MCS Tech S.A.S.
    Mar 2002 - Current (23 years 6 months)
    • Leader of the process for the creation and development of new products and services, increasing operational efficiency by up to 70% in the banking hall for mass operations. • Designed and implemented encrypted biometric authentication systems, increasing security by up to 80% in mass operations of the banking hall in the Financial Sector as part of the crypto ecosystem and authentication systems. • Integrated biometric platforms into electronic ATMs within banking security schemes and transaction authorization servers, with hardware and software security designs, in different ATM brands such as Diebold, NCR, Wincor Nixdorf, Siemens, among others. • Developed new technology businesses for countries in Latin America, established busines
  • C
    Operations and Technology Manager
    Cooperative COASMEDAS
    Jul 1997 - Nov 1999 (2 years 5 months)
    • Responsible at the national level for the management of Technology, Operations, Technological Innovation, and Technical Support. Participated in the Executive, Management, Oversight –PwC Committees, and the Technological Update Project. • Managed contractual relationships with international and national technology suppliers, with direct interaction with technicians and high-level executives. • Participated in the evaluation and selection processes of technology, specifications, software infrastructure, hardware, and communications of the Entity. • Directed the technology, processes, and operations areas in the solidarity and financial sector, within the processes of transformation and technological modernization. • Directed and integ
  • U
    Sub-Director
    Universidad Central:
    Sep 1992 - Jun 1998 (5 years 10 months)
    I defined strategic plans for the academic, payroll and admissions areas. I managed and updated the academic, payroll and admissions information processes. I was a member of the decision-making teams for the adoption of technology and services.
Education verified_user 0% verified
  • By CertiProf / IT Service
    Scrum Foundations
    By CertiProf / IT Service
    Jan 2019 - Feb 2019 (2 months)
  • By CertiProf / IT Service
    Scrum Master
    By CertiProf / IT Service
    Jan 2019 - Feb 2019 (2 months)
  • By CertiProf / IT Service
    Scrum Developer
    By CertiProf / IT Service
    Jan 2019 - Feb 2019 (2 months)
  • By CertiProf / IT Service
    Scrum Owner
    By CertiProf / IT Service
    Jan 2019 - Feb 2019 (2 months)
  • I
    Master in Innovation for Business Development
    Instituto Tecnológico de Monterrey (TEC)
    Apr 2011 - Nov 2013 (2 years 8 months)
  • U
    Systems Engineer
    Universidad Piloto de Colombia
    Feb 1987 - Nov 1991 (4 years 10 months)
Projects (professional or personal) verified_user 0% verified
  • Servibanca
    ATM biometric integration
    Servibanca
    Mar 2006 - Jun 2009 (3 years 4 months)
    Fui responsable de liderar la integración de sistemas biométricos en cajeros automáticos, asegurando que la implementación cumpliera con los estándares de seguridad y eficiencia. Trabajé en colaboración con equipos técnicos para desarrollar soluciones innovadoras que mejoraran la experiencia del usuario. Además, se consideró fundamental establecer estrategias de servicio al cliente, ya que la integración estaba diseñada para atender las necesidades de un grupo poblacional especial de la tercera edad, lo que subraya la importancia de la gestión del servicio al cliente en el éxito del proyecto.
Awards verified_user 0% verified
  • W
    Excellence in Business Leadership
    World Confederation of Businesses
    May 2012 - Jul 2012 (3 months)
Publications verified_user 0% verified
  • Universidad del Área Andina
    Globalization and Development Module,
    Universidad del Área Andina
    Feb 2020 - Oct 2020 (9 months)