Hugo Darío Peña Barbosa Procesos y optimizacion

Gerente de Consultoría

Ofi services

Nov 2021 - Nov 2025 (4 years 1 month)

- Led multi-country Process Mining and Business Intelligence programs across LATAM and Europe, driving significant operational improvements.
- Owned end-to-end value realization strategy from opportunity identification to executive reporting, ensuring alignment with client objectives.
- Directed pre-sales activities including demos, value assessments, POVs, and pricing strategies, effectively communicating the value proposition to potential clients.
- Built advanced process analytics on SAP ECC, S/4HANA, and Ariba using Celonis, enhancing data-driven decision-making capabilities.
- Managed, coached, and scaled high-performance consulting teams, fostering a culture of excellence and continuous improvement.
- Led

PROCESS & OPTIMIZATION COORDINATOR

ExcelCredit

Oct 2020 - Nov 2021 (1 year 2 months)

- Designed enterprise process architecture and governance ecosystem, ensuring alignment with organizational goals and enhancing operational efficiency.
- Modeled processes using BPMN with a customer-centric approach, which facilitated improved client interactions and satisfaction.
- Built real-time Power BI dashboards enabling executive decision-making, thereby strengthening the data-driven decision culture within the organization.
- Supported strategic planning using OKRs, fostering a clear focus on objectives and key results.
- Although client relationship management (CRM) was identified as a non-relevant skill, I utilized my understanding of customer processes to enhance engagement and streamline communication, ul

PROCESS & CONTROL ANALYST

Corficolombiana

Feb 2020 - Oct 2020 (9 months)

- As a Process & Control Analyst, I designed and monitored operational KPIs for shared services, ensuring alignment with organizational goals and driving performance improvements.
- Led action plans that significantly enhanced operational performance, achieving a 100% reduction in overdue audit findings.
- Additionally, I utilized client relationship management (CRM) principles to manage customer processes effectively within shared services, fostering stronger connections and improving service delivery.
- My experience in B2B operations management further supported the optimization of processes, allowing for a more streamlined approach to service design and implementation management across various business functions.

PRODUCTIVITY ANALYST

Corficolombiana

Sep 2019 - Feb 2020 (6 months)

- Supported the implementation of the Shared Services Center (SSC), ensuring a seamless transition and integration of services across departments.
- Documented and standardized operational processes, achieving a remarkable 90% operationalization of SSC processes, which enhanced efficiency and consistency.
- Leveraged skills in client relationship management (CRM) to manage customer processes effectively within the Shared Services framework, fostering improved communication and service delivery.
- Additionally, applied B2B operations management principles to streamline interactions with business partners, contributing to a more cohesive operational strategy.

S

Profesional consultor

Strategika

Jun 2019 - Sep 2025 (6 years 4 months)

Analista de proteccion integral

Proenfar S.A.S

Dec 2018 - Dec 2019 (1 year 1 month)

S

Consultor SOLUTIAN CONSULTING

SOLUTIAN CONSULTING

Sep 2018 - Dec 2018 (4 months)

p

Analista de procesos

penagos hermanos,

Jan 2017 - Sep 2018 (1 year 9 months)

Hugo Darío Peña Barbosa

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Hugo Darío Peña Barbosa

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