Hugo Casas

Hugo Casas

About

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Argentina

Timeline

work
Job
school
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Résumé

Jobs verified_user 0% verified
  • C
    Care Coordinator
    May 2025 - Current (1 year 6 months)
    As a Care Coordinator for an AI-powered healthcare app focused on enhancing accessibility, I ensure accurate and reliable support by monitoring AI performance, resolving complex user inquiries, and improving automation workflows using tools like n8n. I manage and analyze operational metrics using Quadratic to optimize user experience and system performance. Additionally, I leverage Canva to create simple visual materials and internal documentation that enhance communication within the team. I utilize Google Drive and Dropbox to securely organize and share essential patient documents, insurance records, and billing-related files, ensuring that all information is easily accessible and well-managed. Google Sheets is employed to track tasks, ap
  • TELUS International
    Healthcare Prompt Developer
    TELUS International
    Oct 2024 - Feb 2025 (5 months)
    As a Healthcare Prompt Developer for Project Marvel, I create healthcare-relat ed prompts by analyzing images provided from specific books.
  • Teem
    Insurance Verification Specialist
    Teem
    Sep 2024 - Current (2 years 2 months)
    In my role as an Insurance Verification Specialist, I verify patient coverage, confirm policy details, and gather information on deductibles, copays, and preauthorization needs. By clarifying insurance details before appointments, I help reduce claim denials, making the billing process easier for both patients and the clinic. Additionally, I utilize Canva to create and organize visual documents and forms, such as internal guides and patient-facing materials, enhancing communication and clarity. I leverage Google Drive and Dropbox for secure document storage and organization, ensuring easy access to insurance cards, medical records, and billing-related files. Furthermore, I employ Google Sheets to meticulously track tasks, insurance details,
  • Woflow
    Translator & transcriber
    Woflow
    Mar 2023 - Sep 2024 (1 year 7 months)
    Served as both a transcriptionist and translator. I accurately transcribed a variety of documents between English-Spanish. Collaborating with cross-functional teams, I ensured the seamless integration of these transcriptions and translations into the software platform.
Education verified_user 0% verified
  • University of Cambridge
    B2 level of Englis proficiency
    University of Cambridge
    Jan 2020
  • C
    Nutrition Degree
    Córdoba National University
    Feb 2016 - Jan 2021 (5 years)