H

Hubert Neo Gastillo

About

Detail

Customer Success Representative
Philippines
Contact Hubert regarding: 
work
Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • T
    Customer Success Representative
    The Social Proxy
    Jan 2022 - Current (4 years 10 months)
    Manage and resolve client proxy issues while providing responsive support via chats, emails, tickets, and inquiries about our products using tools such as Tawk.to, Slack, and HubSpot. Monitor client proxies to ensure optimal performance using Python, anti-detect browsers, and browser extensions. Communicate effectively through channels like Telegram and WhatsApp. Oversee team operations, including creating schedules using Google Docs, training new personnel, processing refunds, handling affiliate requests, and ensuring overall customer success. Handle ticketing through our own admin page and send weekly reports to our direct manager.
  • R
    Purchaser
    Rakki Corporation
    Jul 2019 - Jan 2020 (7 months)
    Procure necessary equipment, hardware, and materials for constructing roads, pavements, buildings, and bridges, ensuring timely project progression. Oversee the construction site, manage daily operations, and maintain detailed records of workers' progress to ensure accountability and smooth workflow.
  • 51Talk
    ESL Tutor
    51Talk
    Mar 2019 - Nov 2019 (9 months)
    Facilitate 25-minute interactive classes, actively engaging with students while gently correcting grammar and pronunciation errors, and providing detailed, constructive feedback to help improve their language skills and overall performance.
  • VAA Philippines
    Amazon PPC Virtual Assistant
    VAA Philippines
    Jan 2019 - Jan 2023 (4 years 1 month)
    Share daily account statistics with clients through WhatsApp, develop profit-maximizing strategies, conduct keyword research using Helium10, and manage ad campaigns to boost product visibility and sales on Amazon. Utilize Google Docs for filing and organizing relevant data and reports.
Education verified_user 0% verified
  • Holy Cross College of Calinan
    Bachelor of Science in Business Management
    Holy Cross College of Calinan
    Jan 2015 - Jan 2019 (4 years 1 month)
    Financial Management Graduate
  • C
    Civil Service Eligibility (PPT Professional)
    May 2024 - Current (2 years 6 months)