Huaqing Gao

C

Project Manager

CVS Health,

Mar 2023 - Oct 2023 (8 months)

Collaborated with cross-functional teams including software developers, product managers, and stakeholders to craft comprehensive user stories and product requirements, streamlining technical implementation and enhancing development velocity. • Led cross-functional teams in healthcare settings, driving operational improvements and implementing efficient workflow, enhancing patient care delivery and reducing administrative overhead. • Managed critical projects in the healthcare sector at CVS Health, utilizing Agile methodologies to streamline service delivery, coordinate timelines, and ensure compliance with industry regulations. • Leveraged extensive experience in Medicaid and Medicare to drive impactful project outcomes. • Streamlined

T

Project Associate

TTEC,

Sep 2022 - Mar 2023 (7 months)

Assisted in team development by removing roadblocks to their work, mentoring, and making a good utilization of organizational resources to improve capacity for project work. Ensured streamlined operations by collaborating closely with internal partners such as operations and data teams. • Optimized project execution by identifying and effectively allocating project technical resources, ensuring adherence to timelines. • Maintained alignment among key stakeholders and facilitated timely development milestones, ensuring project success. • Resolved project conflicts promptly and provided mentorship to junior project associates and team members, fostering professional growth. • Applied expert knowledge of Scrum and Agile methodologies to dr

S

Insurance Project Operations Analyst

SOLUGENIX,

Jun 2021 - Jun 2022 (1 year 1 month)

Led cross-functional insurance project initiatives by aligning stakeholder requirements, managing vendor partnerships, and driving operational excellence. Delivered high-impact solutions through detailed planning, proactive communication, and a strong focus on client satisfaction and continuous improvement. • Empowered teams through active engagement, driving impactful contributions to project success. • Aligned project structures with rigorous business requirements, seizing opportunities to implement innovative client solutions. • Cultivated strong client relationships through proactive engagement, gaining deep insights into current and future customer needs. • Managed vendor relationships to enhance project efficiency and effectivenes

B

Healthcare Project Analyst/Manager

BUENA VISTA RECOVERY CENTER (Behavioral health),

Apr 2020 - Sep 2020 (6 months)

Led cross-functional insurance project initiatives by aligning stakeholder requirements, managing vendor partnerships, and driving operational excellence. Delivered high-impact solutions through detailed planning, proactive communication, and a strong focus on client satisfaction and continuous improvement. • Identified and mitigated potential risks in project delivery, fostering innovation and improvement initiatives. Conducted agile training sessions and coached teams to achieve high performance and efficiency. • Oversaw the integration of health technology solutions and process optimization efforts, working closely with product, design, and engineering teams to align goals and meet deadlines. • Drove the implementation of Lean methodo

A

Project Associate

Amazon,

Aug 2019 - Apr 2020 (9 months)

Drove strategic project execution by defining measurable milestones, aligning technical capabilities with program goals, and proactively resolving challenges. Leveraged critical thinking and consultation expertise to optimize supply chain operations, accelerate project delivery, and support continuous improvement across initiatives. • Successfully defined incremental milestones that delivered measurable value, establishing clear success metrics for project evaluation. • Strategically prioritized and identified crucial technical skills across programs, optimizing the efficiency and effectiveness of the supply chain. • Proactively escalated issues with comprehensive solutions, minimizing project delays and maximizing outcomes. • Applied c

A

Project Manager

ARIZONA STATE UNIVERSITY, QMUNITY ORGANIZATION

May 2016 - Aug 2019 (3 years 4 months)

Led full-cycle project management across cross-functional initiatives, driving stakeholder satisfaction through strategic planning, risk mitigation, and process optimization. Championed compliance, streamlined communication, and built high-performing teams to deliver impactful results in content, marketing, and gaming operations. • Ensured rigorous compliance with policy standards, effectively mitigating program risks throughout all project phases. • Developed and meticulously monitored project plans, ensuring timely execution and continuous alignment with senior leadership and stakeholder objectives. • Enhanced decision-making processes by synthesizing and distributing comprehensive project information, enabling informed strategic choic

E

Project Manager

English First

May 2012 - May 2016 (4 years 1 month)

Orchestrated high-impact strategic initiatives across multiple workstreams, delivering transformative outcomes through meticulous planning, agile execution, and stakeholder alignment. Drove business value by defining clear objectives, fostering collaboration, and championing change management to ensure consistent, client-centered delivery. • Articulated precise problem statements and business cases, aligning project goals with strategic objectives. • Facilitated seamless collaboration among diverse teams, optimizing synergy and accelerating key milestones. • Cultivated strong stakeholder relationships, ensuring cohesive program alignment and enduring client trust. Monitored project progress rigorously, ensuring proactive mitigation and c

Client Advisory Services Advisor

First Citizens Bank

I specialize in coordinating projects to meet deadlines and provide essential administrative support. My expertise in project and change management facilitated the successful implementation of a Contract Management tool and ensured effective collaboration across teams. • Streamlined project activities to consistently meet deadlines and uphold project timelines, ensuring seamless execution and delivery. • Enhanced operational efficiency by providing meticulous administrative and logistical support, adeptly organizing meetings, monitoring progress, and maintaining thorough documentation. • Fostered collaboration between Finance and Technical teams, facilitating cohesive project management and ensuring clear communication throughout project

About

Detail

Timeline

Résumé