Housaam Abo Zaalan
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Housaam Abo Zaalan

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Senior System Analyst
Montréal, Québec, Canada

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Résumé

Jobs verified_user 0% verified
  • S
    Senior System Analyst
    Semaphore technologies
    Jan 2013 - Jan 2022 (9 years 1 month)
    I brought 18 years of expertise to the forefront, contributing to the company's success through strategic system analysis and solution architecture. Key Projects: ! Payzah Payment Solution (Tajer by STC): Led system analysis and solution architecture for Payzah, the flagship payment solution, contributing to its success as a widely-used and trusted platform in Kuwait. ! Mirsal Logistics: Spearheaded system analysis and solution architecture, optimizing operational efficiency and enhancing logistics processes. ! Karam e-Commerce Platform: Played a pivotal role in developing and enhancing the Karam e Commerce Platform, ensuring seamless transactions and user experiences. abuzalan@gmail.com linkedin.com/in/abuzalan ! Mobibus Mobile App Mak
  • K
    Senior Programmer
    Kuwait Finance House KFH
    Jan 2007 - Jan 2013 (6 years 1 month)
    Project: Participating as technical member while deploying and testing the new core banking system (Phoenix Core Banking Solution) in both phase I and phase II. Project: Technical and deployment team leader of the first Voice Recognition (IVR Voice) system for commercial bank in the Middle East. Project: Technical team leader for achieving first call center setup in KFH. ! Lead the e-Channels application support team in testing, deploying and ensuring healthy running status of vital electronic services as IVR, Call Center, official website, Online banking and SMS Banking systems. ! Provide innovative, workable solutions to a wide range of technical problems. ! Develop an in-depth understanding of the business processes supported by the sy
  • G
    Programmer
    Gulf Resources Company - GRC
    Jan 2005 - Jan 2007 (2 years 1 month)
    Project: Kiosk Telecom Services Web-based application where the user can purchase telecom prepaid cards and pay by cash or debit card, developed using Microsoft Visual Basic .NET and SQL Server Database. Project: IVR Prepaid Card & International Calls System Setup, configure and deploy the IVR system for Gulf Bank to allow the bank customers to use their bank account to purchase telecom prepaid cards and make international calls.
Education verified_user 0% verified
  • D
    Bachelor's in Software Engineering & System Analysis
    Damascus University
    Jan 1999 - Jan 2005 (6 years 1 month)