Manuel Osorio Head of Product

Senior Product Manager

Tekus

Oct 2023 - Mar 2024 (6 months)

Define, led, executed, and delivered product vision and roadmaps in alignment with product strategy, market positioning, customer feedback, and executive prioritization. Manage the backlog of Tekus software (4) and hardware (1) products. Enable product enhancement through research. Support the development of the product area career plan. Implement DesignOps to improve the operability of the design cycle capability.

- Created new features, enhancements, and product lifecycle development to expand the company's growth and reach a wider audience.
- Ensured proper implementation of documentation, communication, and follow-up processes with the development/engineering team.
- Developed and delivered complete product specif

Product Design & Marketing Growth Professor

ESIC Business & Marketing School

Aug 2023 - Aug 2024 (1 year 1 month)

Build an educational program to teach undergraduate and postgraduate students how to design a product's strategy and global vision. Undergraduate thesis director.

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Product Design & Marketing Growth

Professor ESIC,

Aug 2023 - Aug 2024 (1 year 1 month)

Responsible for designing and leading educational programs that focused on developing student expertise in product strategy, marketing, and growth. I created and delivered a curriculum covering essential principles such as funnels, email marketing, and conversion metrics, ensuring students gained a solid understanding of key growth tactics. • Developed and led an educational program for undergraduate and postgraduate students on product strategy and global vision, resulting in a 20% improvement in student engagement and project outcomes through hands-on thesis guidance and mentorship.

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Product Management Professor

Edison

Nov 2022 - Jan 2023 (3 months)

Build an educational program to teach managers or heads how to drive the overall product strategy and vision, while taking responsibility for the product team's hiring and management plan. Train and mentor a team of Leads or PMs so that they can master product management habits and introduce quality standards.

- Pioneered a 100% successful training program for future product managers and designers on the application of DesignOps, resulting in an NPS of 5 points in the rating.
- Helped 5 students develop their product portfolios and career development plans, resulting in a 50% increase in their employability.
- Conducted 5 mock interview sessions, improving candidate preparation and achieving a 50% improvement in interv

SME of Product Management

Hunty

Nov 2022 - Aug 2023 (10 months)

Coaching and supporting Managers, Leads, or UXers to drive and grow their product career development, and implement OKRs, and critical results. Motivate professionals and help them understand the product's strategic direction and how this translates into an effective delivery cadence. Ability to hire, grow top-tier talent, and focus on critical priorities.

- Guided 30 candidates applying for product design positions, resulting in a 50% improvement in their portfolios and a 30% increase in their success rate in the recruitment process.
- Trained product professionals in the constant pursuit of new ideas, education, knowledge, and experience.

SME

Hunty

Nov 2022 - Aug 2023 (10 months)

Coaching and mentorship Product Managers, UX Leads, or UXers to drive and grow their product career development, and implement OKRs, and critical results. Motivate professionals and help them understand the product's strategic direction and how this translates into an effective delivery cadence. Ability to hire, grow top-tier talent, and focus on critical priorities. • Guided 30 candidates through portfolio enhancement and interview preparation, improving portfolio quality by 50% and increasing success rate in recruitment by 30% through targeted mentorship and feedback sessions. • Trained product professionals in the constant pursuit of new ideas, education, knowledge, and experience.

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Product Content creator

Interfaz de producto

Oct 2022 - Dec 2022 (3 months)

Build an educational program to teach managers or heads how to drive the overall product strategy and vision, while taking responsibility for the product team's hiring and management plan. Train and mentor a team of Leads or PMs so that they can master product management habits and introduce quality standards.

Pioneered a 100% successful training program for future product managers and designers on the application of DesignOps, resulting in an NPS of 5 points in the rating.
Helped 5 students develop their product portfolios and career development plans, resulting in a 50% increase in their employability.
Conducted 5 mock interview sessions, improving candidate preparation and achieving a 50% improvement in interview pe

Head of Product

Accenture

Aug 2022 - Mar 2023 (8 months)

Define, drive, and execute the vision for FinTech, SaaS, Banking, Oil, Energy & Gas, etc. products in alignment with product strategy, market positioning, customer feedback, and executive prioritization. Ensuring the quality of deliverables across product management teams through DesignOps. Identify, launch, and manage product KPIs, strategy OKRs, and metrics. Monitor and coordinate operations to ensure user adoption and address product risks. • Implemented DesignOps for quality assurance of deliverables, resulting in a 40% reduction in research deliverable defects and an 18% reduction in customer complaints. • Identified and implemented strategy OKRs, achieving a 50% increase in core team engagement. • Managed product team attrition met

Head of Product

Accenture Colombia

Aug 2022 - Mar 2023 (8 months)

Define, led, executed, and delivered product vision and roadmaps in alignment with product strategy, market positioning, customer feedback, and executive prioritization. Ensuring the quality of deliverables across product management teams through DesignOps. Identify, launch, and manage product KPIs, strategy OKRs, and metrics. Monitor and coordinate operations to ensure user adoption and address product risks.

- Implemented DesignOps for quality assurance of deliverables, resulting in a 40% reduction in research deliverable defects and an 18% reduction in customer complaints.
- Identified and implemented strategy OKRs, achieving a 50% increase in core team engagement.
- Managed product team attrition metrics to address

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Product Design Manager

Wolox, part of Accenture,

Feb 2021 - Jul 2022 (1 year 6 months)

Define the long-term strategy for the product area, develop the product roadmap, and translate it into actionable product capabilities. Effectively communicate with leadership, team members, and stakeholders around our evolving product direction and inspire a shared vision. Stay up-to-date on industry trends and best practices, and use this knowledge to drive innovation and continuous improvement. Drive the development and delivery of the R&D projects, including strategy outline, feature planning, and execution. Responsible for the budget (CAPEX/OPEX). • Co-created a user research methods matrix, leading to a 30% enhancement in the efficiency of research processes and a 25% reduction in research time. • Developed a Power BI dashboard to a

Product Design Manager

Wolox

Feb 2021 - Jul 2022 (1 year 6 months)

Define the long-term strategy for the product area, develop the product roadmap, and translate it into actionable product capabilities. Effectively communicate with leadership, team members, and stakeholders around our evolving product direction and inspire a shared vision. Stay up-to-date on industry trends and best practices, and use this knowledge to drive innovation and continuous improvement. Drive the development and delivery of the R&D projects, including strategy outline, feature planning, and execution. Responsible for the budget (CAPEX/OPEX).

- Co-created a user research methods matrix, leading to a 30% enhancement in the efficiency of research processes and a 25% reduction in research time.
- Developed a Power BI

UX Designer & Team Leader

ilógica

Sep 2020 - Feb 2021 (6 months)

Gain an in-depth understanding of the needs of our key customers to develop product requirements, increase the portfolio of discovery activities, and drive construction. Lead a team through ideation, roadmap initiatives, technical development, and launch of innovative products – in close partnership with engineering, delivery, IT, and sales. Generate reporting and interpret data to help translate insights into an actionable product strategy that helps prioritize feature backlog and inform game balancing. Responsible for the entire lifecycle of a product: from validating the need to determining the business model and defining the solution requirements.

COO & Co-founder

Uxcool Academy

Mar 2020 - Sep 2021 (1 year 7 months)

Designing and implementing marketing, sales, and product growth strategies for customer lifetime value optimization. Driving the overall strategy and balancing both short-term and long-term business objectives with a keen eye for the customer experience. Responsible for executing the operation and strategically incorporating the organization in the market, researching student needs to take products from ideation to launch and deployment. Establishing product metrics and indicators for success that meet measurable objectives

- Successfully launched and deployed 3 new features based on market research and student needs assessment, resulting in a 25% revenue growth within the first quarter.
- Improved operational efficiency by

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Local Leader Medellín

Interfaz de producto

Mar 2020 - Sep 2022 (2 years 7 months)

- Establecer alianzas estratégicas con organizaciones del ecosistema de producto hispanohablante. :
- Participé en aproximadamente 30 espacios de diseño para divulgar la práctica de producto en LATAM.

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COO & Co-founder

UXCool Academy,

Mar 2020 - Sep 2021 (1 year 7 months)

Designing and implementing product marketing, sales, and product growth strategies for customer lifetime value optimization. Driving the overall strategy and balancing both short-term and long-term business objectives with a keen eye for the customer experience. Responsible for executing the operation and strategically incorporating the organization in the market, researching student needs to take products from ideation to launch and deployment. Establishing product metrics, KPIs, and indicators for success that meet measurable objectives. • Successfully launched and deployed 3 new features based on market research and student needs assessment, resulting in a 25% revenue growth in Q1 . • Improved operational efficiency by 30% through stra

UX Designer Generalist

Julius Connected 2 Grow

Aug 2019 - Sep 2020 (1 year 2 months)

Clarify business and financial impact analysis of our product area to leverage our product management offering to other companies. Define and manage product launches, including developing go-to-market strategies GTM and coordinating cross-functional teams. Help set and maintain the balance between quick wins, long-term product improvements, and managing through technical debt to ensure the right balance between immediate value delivery and scalable product development.

Clarified the business and financial impact analysis of our product area, resulting in a 50% increase in product management offerings to external companies.
Established the service associated with digital product design, resulting in a 100% expansion of servic

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Community Lead Medellín

Interfaz de producto

Jul 2019 - Feb 2020 (8 months)

- Promover espacios de expansión de conocimiento a través de las comunidades o podcast de la industria. :
- Consolidé el Programa de aprendizaje: Padrinos UX Hispanohablantes con presencia aproximada de 1.500 estudiantes y 260 mentores en 13 países hispanohablantes.

UX Trainer Associate

UXBIS Agency

Jul 2018 - Feb 2020 (1 year 8 months)

Supporting product leaders in developing a short-, mid-, and long-term product strategy with clearly defined delivery milestones into a product roadmap. Analyze market demand/fit and competitive analyses and integrate research and usability studies to make product decisions and requirements. Design product training programs to disseminate the discipline among design communities. Moderate coaching processes to other product designers to develop their career paths.

Delivered corporate courses on digital product design and user management, resulting in a 30% increase in participants' proficiency in product design and management principles.
Led spaces for dissemination of the discipline in different community spaces in LATAM, ac

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UX Trainer Associate

UXBIS Agency,

Jul 2018 - Feb 2020 (1 year 8 months)

Supporting product leaders in developing a short-, mid-, and long-term product strategy with clearly defined delivery milestones into a product roadmap. Analyze market demand/fit and competitive analyses and integrate research and usability studies to make product decisions and requirements. Design product training programs to disseminate the discipline among design communities. Moderate coaching processes to other product designers to develop their career paths. • Delivered corporate courses on digital product design and user management, resulting in a 30% increase in participants' proficiency in product design and management principles. • Led spaces for dissemination of the discipline in different community spaces in LATAM, achieving a

UX Researcher

Universidad Católica Luis Amigó - Funlam

Jun 2017 - Nov 2018 (1 year 6 months)

Build a deep understanding of our customers and the market, and identify business opportunities as inputs for our strategy. Design data collection and data production instruments according to the object of study of the research, moderate research sessions with users, and usability tests with the product, and apply digital product design practices for the project's development.

Designed data collection and production tools, resulting in a 25% improvement in data quality and a 40% reduction in research time.
Implemented ResearchOps into the product research strategy, achieving 100% operational efficiency by developing and delivering atomic research outputs, which streamlined research processes and reduced redundancy.
Succ

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UX Researcher

Luis Amigó Catholic University,

Jun 2017 - Nov 2018 (1 year 6 months)

Build a deep understanding of our customers and the market, and identify business opportunities as inputs for our strategy. Design data collection and data production instruments according to the object of study of the research, moderate research sessions with users, and usability tests with the product, and apply digital product design practices for the project's development. • Designed data collection and production tools, resulting in a 25% improvement in data quality and a 40% reduction in research time. • Implemented ResearchOps into the product research strategy, achieving 100% operational efficiency by developing and delivering atomic research outputs, which streamlined research processes and reduced redundancy. • Successfully led

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Service Designer

ImproDucktivos

Jan 2017 - May 2018 (1 year 5 months)

Take an overall perspective on business issues and discuss their wider implications and long-term impact. Determine vision statements focusing on outcomes rather than solutions and activities. Apply technical knowledge and experience to create or design workable prototypes. Evaluate analysis of their product offerings to expand their market share.

Applied technical expertise and experience to create viable prototypes, contributing to a 30% improvement in product design efficiency.
Organized and facilitated workshops with tangible results and actions, achieving a 40% increase in practical knowledge.
Produced market research reports for clients with clear recommendations, resulting in a 50% increase in customer satisfacti

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Director of Communications

ImproDucktivos

Sep 2015 - Dec 2016 (1 year 4 months)

En ImproDucktivos generamos espacios de creación basados en metodologías de diseño, improvisación teatral y comunicación organizacional con el objetivo de desarrollar las habilidades creativas de los equipos de trabajo.

Territory Account Executive

Servex Colombia

May 2013 - Jul 2013 (3 months)

Territory Account Executive

Industrias Offiline SAS

Sep 2012 - Apr 2013 (8 months)

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Industrial designer

Pezeta Publicidad

Feb 2012 - Aug 2012 (7 months)

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Industrial designer

Matisses

Apr 2011 - Jan 2012 (10 months)

Architectural Draftman

SOLUCIONES INDUSTRIALES

Feb 2009 - Mar 2011 (2 years 2 months)

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Accounting assistant

Nutrientes Oro

Jul 2007 - Aug 2007 (2 months)

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Accounting assistant

AGUAS DE BUGA S.A. E.S.P.

Jun 2006 - Jul 2006 (2 months)

Product Design Mentor

Fuckup Nights

Manuel Osorio

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Manuel Osorio

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