H

Himanshu Lodaya

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Toronto, Ontario, Canada
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Résumé

Jobs verified_user 0% verified
  • Hertz
    Rental Sales Agent
    Hertz
    Sep 2023 - Current (3 years 2 months)
    • Consistently exceeded customer expectations by providing personalized rental solutions and promoting additional products and services, resulting in a 20% increase in customer satisfaction scores. • Successfully met and surpassed monthly sales targets by an average of 25%, contributing significantly to branch revenue growth. • Maintained accurate daily checklists and performed administrative duties to ensure smooth branch operations, supporting team success and operational excellence.)
  • Honda
    Data Analyst
    Honda
    May 2023 - Aug 2023 (4 months)
    • Designed and implemented data cleaning and validation workflows, improving data quality by 25% and reducing errors by 40% within a large-scale transactional database (10M+ records). • Provided first-line IT support for data-related issues, ensuring timely resolution and user satisfaction. • Assisted in developing and implementing data support plans and technology solutions, enhancing overall system performance and reliability.
  • T
    Supervisor
    TimHortons|
    Nov 2022 - Apr 2023 (6 months)
    • Resolved customer concerns with empathy and efficiency, enhancing customer satisfaction and retention. • Optimized shift scheduling and task distribution for a 10+ member team, streamlining workflow and improving team morale. • Championed collaborative initiatives that resulted in measurable improvements in team performance and customer satisfaction (by 50% and 15% respectively)
  • i
    Project Management Coordinator
    iWMS Supply Chain Solutions,
    Jul 2022 - Oct 2022 (4 months)
    • Spearheaded the design and implementation of an IT-compliant supply chain system. Reduced manual data touchpoints by 98%, resulting in significantly enhanced data accuracy within the first month.
  • D
    Assistant Team Leader
    Dollarama,
    Nov 2021 - Mar 2022 (5 months)
    • Analyzed inventory data in MS Excel to develop forecasting models, reducing inventory costs by 12% and saving $5,000 monthly. • Partnered with customer service representatives to resolve issues and optimize processes. Revised inventory, waste, and cost control reports to address performance gaps. • Mentored a team of 4 employees, enhancing team efficiency by 23% and fostering professional development to boost morale
  • H
    Data Analyst II
    Here Technologies,Mumbai
    Aug 2017 - May 2021 (3 years 10 months)
    • Designed and optimized 150+ complex SQL queries (Postgres) to support critical business analysis, enhancing query performance and reducing costs by $10,000 quarterly. • Developed 24 dashboards and 35+ ad-hoc reports (Power BI, Tableau) to address technology innovation and operational efficiency challenges, streamlining decision-making processes. • Installed, updated, and configured hardware and software, maintaining an accurate asset database. • Diagnosed and resolved network issues, both remotely and on-site, to maintain seamless operations
Education verified_user 0% verified
  • P
    Professional Scrum Master™ I
    May 2024 - Current (2 years 6 months)
  • Conestoga College
    Post Graduation in Supply chain Management
    Conestoga College
    May 2021 - Jan 2022 (9 months)
  • U
    Bachelors of Management Studies
    University ofMumbai
    Apr 2015 - Aug 2015 (5 months)
Projects (professional or personal) verified_user 0% verified
  • W
    Walmart Sales Data Dashboard
    Feb 2022 - Current (4 years 9 months)
  • U
    US Retail Store Sales
    Jun 2021 - Current (5 years 5 months)
    Dashboard, Designed and implemented a US retail store sales dashboard in Tableau, utilizing ETL processes and data visualizations to drive actionable insights and increase year-on-year sales by 15%. Designed a Walmart sales dashboard, improving data accuracy, reducing latency by 50%, and optimizing UI for real-time sales insights and decision-making.