Hillary Mcdonald

Hillary Mcdonald

About

Detail

Account Representative/Loan Officer @ Mariner Finance | Business Analytics
Louisville, Kentucky, United States

Contact Hillary regarding: 
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Full-time jobs
Starting at USD55k/year

Timeline


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Résumé


Jobs verified_user 0% verified
  • Career Break
    Professional development
    Career Break
    Jul 2026 - Current (4 months)
    Focusing on my graduate degree and health/fitness.
  • MARINER FINANCE
    Account Representative
    MARINER FINANCE
    Jan 2025 - Jul 2026 (1 year 7 months)
    Responsible for collecting on up to 160 delinquent accounts daily. Increased loan approval rate by {45%} by completing and submitting personal loan applications and kick-starting underwriting process. In charge of auditing accounts after final payments have been received to prepare final disposition documents. Responsible for taking the daily bank deposit at the end of the day.
  • MARINER FINANCE
    Account Representative/Loan Officer
    MARINER FINANCE
    Jan 2025 - Jul 2026 (1 year 7 months)
    LOAN OFFICER
  • Liberty Federal Credit Union
    Account Services Representative
    Liberty Federal Credit Union
    Sep 2024 - Nov 2024 (3 months)
    • Managed financial accounts, conducted credit analysis, and provided customer service at Liberty Federal Credit Union.
    • Audited loans, underwrote credit, and marketed insurance coverage to clients in Louisville, KY.
    • Achieved a 15% increase in outbound sales and successfully maintained accounts for over 500 clients.
  • Republic Finance
    Assistant Branch Manager
    Republic Finance
    Jan 2023 - Sep 2024 (1 year 9 months)
    FINANCE
  • C
    Legal Assistant
    Carmona Law Group PLLC
    Jul 2021 - Apr 2022 (10 months)
    LEGAL ASSISTANT
  • C
    Legal Assistant
    Carmona Law LLC
    Jul 2021 - Apr 2022 (10 months)
    Conducted detailed client-intake interviews, assessed case information, maintained evidence files, and supported deadline-sensitive documentation. Managed calendars for two attorneys, verified approximately 100 monthly task deadlines, and provided English, French, and Spanish translation support.
  • First Source LLC
    Claims Clerk
    First Source LLC
    Jan 2021 - Feb 2021 (2 months)
    Processed approximately 500 Medicaid claims monthly for Molina Healthcare; audited UB-04 and HCFA-1500 forms for enrollment, eligibility, authorization, and network accuracy. Applied contract terms and policy requirements to support accurate claim compensation and timely resolution.
  • F
    Claims Adjuster
    First Source Solution
    Jan 2021 - Feb 2021 (2 months)
  • Humana
    Claims Clerk
    Humana
    Apr 2020 - Sep 2020 (6 months)
    Processed, adjusted, and supported payment of medical claims using claims-administration systems; reviewed ICD-9 and ICD-10 coding for accurate financial processing. Calculated and submitted approximately 100 Medicaid claims per day for payment or review.
  • Humana
    Medical Claims Processor
    Humana
    Apr 2020 - Sep 2020 (6 months)
    CLAIMS PROCESSING
  • Humana
    Claims Adjuster
    Humana
    Apr 2020 - Sep 2020 (6 months)
    In charge of the processing, adjustment, and payments of medical claims utilizing CAS (Claims Administrative System), which included physician's referrals, HCFA-1500, and Hospital UB-04 forms. Analyzed ICD-9 and ICD-10 medical coding to ensure the proper medical terminology was being entered into the financial processing system accurately to perform claim adjudication and resolution. Calculated at least 100 Medicaid claims daily to obtain amounts while submitting the necessary paperwork for payment or review.
  • Machinify
    Subrogation Analyst
    Machinify
    Apr 2019 - Jan 2020 (10 months)
    ANALYST
  • T
    Claims Analyst
    The Rawlings Group now Machinify
    Apr 2019 - Jan 2020 (10 months)
    Maintained subrogation files and supporting medical, financial, and legal documentation for complex personal-injury and health-plan matters. Supported recovery efforts through research and negotiation of health-insurance liens with carriers and plaintiff attorneys; contributed to approximately $200,000 in recoveries.
  • T
    Clerk
    The Jefferson Circuit Court Master Commissioners Office
    Apr 2018 - Apr 2019 (1 year 1 month)
    Initiated the recording, notarizing of deeds, purchaser's and plaintiff's Bond forms, and sale cash receipts during Commissioner Property Auction Sales. Improved document processing efficiency by {20%} by preparing and editing {75} legal documents monthly. Performed legal research when presented with the necessary duty to assist Deputy's Master Commissioner's.
  • T
    Paralegal
    The Jefferson Circuit Court Master Commissioners Office
    Apr 2018 - Apr 2019 (1 year 1 month)
    CLERK
  • T
    Speaker
    The Human Advocacy Program Hosted by Brandeis School of Law
    Jan 2017 - Jan 2018 (1 year 1 month)
    Reduced wrongful incarceration duration by {30%} by developing impactful constitutional rights speeches for inmates in Boone County Jail.
Education verified_user 0% verified
  • University of Louisville College of Business
    Bachelor of Business Administration, Business Analytics
    University of Louisville College of Business
  • University of Louisville
    Bachelor of Science - BS, Criminal Justice and Corrections
    University of Louisville
  • University of Louisville College of Business
    Master of Science - MS, Business analytics
    University of Louisville College of Business
    Jul 2025 - Sep 2026 (1 year 3 months)
Projects (professional or personal) verified_user 0% verified
  • U
    BUSINESS ANALYTICS
    University Of Louisville.
    Aug 2025 - Current (1 year 3 months)
    MASTERS OF SCIENCE
  • U
    BACHELORS DEGREE
    University Of Louisville.
    Jan 2016 - May 2023 (7 years 5 months)
    BACHELORS OF SCIENCE
Awards verified_user 0% verified
  • I
    Kathleen Maddox Frisch Paralegal Scholarship
    Issued by The University of Louisville
    Issued by the Department of Political Science at the University of Louisville for outstanding academic performance