Strategy & Business Intelligence | Customer Service Strategy || Accounts Receivable | Sr. Collections specialist | Account Support | O2C | Cash applicationProfessional with more than 11 years of experience in Credit and Collections, developing new projects to improve processes related to the financial area. Experience identifying the resources the company has, setting its objectives and designing the strategy to achieve them with the available resources.Skills for risk analysis, decision making focused on value creation and strategic management.Professional with an entrepreneurial, self-taught, practical, methodical, analytical and proactive attitude.Professional Skills:• Strategy and business intelligence• Credit management• Collection management• Planning based on data analysis• Optimization of processes• Digital transformation• Strategic planning• Analysis capacity• Strategic planning• Project management• Research and development (R&D)• Leadership teams