Hilda Kgabo Makina

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recruiter

Feb 2021 - Sep 2023 (2 years 8 months)

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ABSA sales consultant

Mar 2010 - Feb 2021 (11 years)

** Successfully managed customer accounts, providing personalized service that boosted customer satisfaction and retention rates. ** Exceeded sales targets by implementing effective product presentation techniques and building strong client relationships. ** Developed a deep understanding of customer needs, enabling me to tailor solutions that increased product adoption and sales. ** Demonstrated strong communication and negotiation skills in closing deals, ensuring mutual value for both clients and the company. ** Proactively resolved customer issues, resulting in long-term partnerships and repeat business. ** Collaborated with team members to strategize and achieve sales goals, contributing to overall company growth.

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Teller and sales consultant

Woolworths, ABSA Bank, Shoprite

Oct 2002 - Jan 2015 (12 years 4 months)

- I was one of the top sales leads at ABSA. - I was the top customer service consultant at Woolworths. ●Responsibilities: -Handlingof cash (receiving money from clients as deposits and paying them out as withdrawals) -Makingsure that cash balances out at the end of the day and adhering to company's policies and procedures of cash handling. -Givingfinancial advice to clients, recommending suitable products to them and solutions according to client's needs. -Providingoutstanding customer service. ●Duration: September 2010 – 31 December 2014 ●Reason For Leaving: To venture into other businesses. ●Reference: Shawn (Manager) ●Contact Number: (011) 386 5000 079 472 2414 ●Company: WOOLWORTHS ●Position: Customer Service and Sales Assistan

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Hilda Kgabo Makina

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