Hilda Kgabo Makina

Hilda Kgabo Makina

About

Detail

customer service representitive
Gauteng, South Africa

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • r
    recruiter
    Feb 2021 - Sep 2023 (2 years 8 months)
  • A
    ABSA sales consultant
    Mar 2010 - Feb 2021 (11 years)
    ●● Successfully managed customer accounts, providing personalized service that boosted customer satisfaction and retention rates.
    ●● Exceeded sales targets by implementing effective product presentation techniques and building strong client relationships.
    ●● Developed a deep understanding of customer needs, enabling me to tailor solutions that increased product adoption and sales.
    ●● Demonstrated strong communication and negotiation skills in closing deals, ensuring mutual value for both clients and the company.
    ●● Proactively resolved customer issues, resulting in long-term partnerships and repeat business.
    ●● Collaborated with team members to strategize and achieve sales goals, contributing to overall company grow
  • Woolworths
    A
    Shoprite
    Teller and sales consultant public Remote experience
    Woolworths, ABSA Bank, Shoprite
    Oct 2002 - Jan 2015 (12 years 4 months)
    - I was one of the top sales leads at ABSA.
    - I was the top customer service consultant at Woolworths.
    ●Responsibilities:
    -Handlingof cash (receiving money from clients as deposits and paying them out as withdrawals)
    -Makingsure that cash balances out at the end of the day and adhering to company's policies and procedures of cash handling.
    -Givingfinancial advice to clients, recommending suitable products to them and solutions according to client's needs.
    -Providingoutstanding customer service.
    ●Duration: September 2010 – 31 December 2014
    ●Reason For Leaving: To venture into other businesses.
    ●Reference: Shawn (Manager)
    ●Contact Number: (011) 386 5000 079 472 2414
    ●Company: WOO
  • Tutors with Preply
    Online Tutoring
    Tutors with Preply
Education verified_user 0% verified
  • B
    Grade 12
    Bakwena Senior Secondary School
    Jan 1993 - Jan 1997 (4 years 1 month)
  • TEFL Universal
    TEFL, Certification
    TEFL Universal
Projects (professional or personal) verified_user 0% verified
  • S
    Volunteer
    Sci-Bono Training Academy
  • S
    Volunteer
    Sci-Bono ICT Academy
  • AmazingTalker
    Tutors with Preply
    Online Tutoring
    AmazingTalker, Tutors with Preply
  • ALX Africa
    Free short course
    ALX Africa
  • T
    Fashion show
    Tshwane University of Technology (TUT)