HERNAN ANDRES VIDAL MUNOZ
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Sales Manager in GRUPO TECNOLÓGICO ITQ | Sales
Latin America
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Sales Manager ITQ InternacionalGRUPO TECNOLÓGICO ITQNov 2025 - Current (1 year)- Sales ManagerHCNov 2023 - Nov 2025 (2 years 1 month)• Development and execution of sales plans for key accounts, with a notable experience in similar solutions within the ICT sector.
• Orchestrating the expansion and strengthening of sales channels, forging strategic connections within a framework of mutual benefit between the brand and the channels.
• Leadership in Business Development, identifying and nurturing new opportunities within sales channels and corporate customer accounts.
• Establishment of professional relationships with decision-makers and C-Level executives, aiming to thoroughly understand the business needs of clients.
• Preparation and participation in pre-proposal meetings, including the creation of pre-bid queries.
• Timely submission of proposals - Business Development Manager - Latam RetailSONDAFeb 2023 - Nov 2023 (10 months)• Develop and execute strategies to drive technology product and solution adoption in the retail sector across Argentina, Uruguay, and Chile.
• Identify and establish strategic alliances with new vendors or startups to enhance the retail portfolio and drive business growth.
• Manage and nurture relationships with existing ecosystem partners to ensure customer success and maximize revenue opportunities.
• Meet or exceed signings, sales, and revenue targets for the retail vertical.
• Collaborate with cross-functional teams to develop and deliver comprehensive proposals aligning with customer needs and company capabilities.
• Conduct market analysis and forecasting to provide insights for strategic decision-making. - CSocio fundadorCon Sabor Chilote SPAJan 2017 - Jan 2023 (6 years 1 month)• Fundé y operé un negocio en la industria alimentaria con un fuerte uso de servicios de TI y software SaaS. Logré un crecimiento significativo en las ventas y establecí una sólida presencia en los canales HORECA y B2C, alcanzando más de 1 millón de dólares anuales.
• Desarrollé e implementé una plataforma de comercio electrónico y estrategias de marketing digital para expandir el alcance del mercado y atraer clientes.
• Lideré un equipo en las áreas comerciales, logísticas y administrativas para brindar un servicio excepcional y satisfacer las demandas de los clientes. - CFounding PartnerCon Sabor Chilote SPAJan 2017 - Jan 2023 (6 years 1 month)• Founded and operated a business in the food industry with a heavily use of IT Services and SaaS Software’s. Achieving significant sales growth and establishing a strong presence in the HORECA and B2C channels reaching more than 1 MM USD annually.
• Developed and implemented an e-commerce platform and digital marketing strategies to expand market reach and drive customer acquisition.
• Led a team across commercial, logistics, and administration functions to deliver exceptional service and meet customer. - Customer Project Manager LATAMCiscoJun 2016 - Aug 2020 (4 years 3 months)• Founded and operated a business in the food industry with a heavily use of IT Services and SaaS Software’s. Achieving significant sales growth and establishing a strong presence in the HORECA and B2C channels reaching more than 1 MM USD annually.
• Developed and implemented an e-commerce platform and digital marketing strategies to expand market reach and drive customer acquisition.
• Led a team across commercial, logistics, and administration functions to deliver exceptional service and meet customer - Director de Proyectos y PreventaMZZO CorpNov 2015 - Jun 2016 (8 months)• Lideré el área de preventas y proyectos de la empresa, logrando un 100% de cumplimiento en ventas y costos en los proyectos. Los clientes incluyeron importantes compañías de telecomunicaciones en Chile.
• Establecí la metodología de trabajo del área. - Head of Presales and ProjectsMZZO Chile SANov 2015 - Jun 2016 (8 months)• Led the company's presales and projects area, achieving 100% sales achievement and cost compliance in projects. Clients included major telecommunications companies in Chile.
• Established the work area methodology. - Head of Development for Codelco VPWorkmateApr 2014 - Oct 2015 (1 year 7 months)• Reshaped the processes and technology of worker accreditation in conjunction with Codelco's labor relations area, resulting in saving more than 10,000 person-hours in clerical duties.
• Generated the IT Roadmap for the labor relations area. - Jefe de Desarrollo y Mantención para Codelco VPWorkmateApr 2014 - Oct 2015 (1 year 7 months)• Reestructuré los procesos y la tecnología de acreditación de trabajadores en conjunto con el área de relaciones laborales de Codelco, lo que resultó en un ahorro de más de 10,000 horas de trabajo en tareas administrativas.
• Generé la hoja de ruta de TI para el área de relaciones laborales. - IT Project ManagerFiscalia de ChileAug 2010 - Nov 2012 (2 years 4 months)• Responsible for tenders and contracts, leading and implementing the Integrated Communications Project, centralizing global service contracts with a 99.98% SLA for activity time, resulting in significant savings for the institution (120 million CLP per year).
• Introduced the first electronic government policies in the organization under the regulations and supreme decrees of the time. - Jefe de proyectoMinisterio PúblicoAug 2010 - Nov 2012 (2 years 4 months)• Responsable de licitaciones y contratos, liderando e implementando el Proyecto de Comunicaciones Integradas, centralizando contratos de servicios globales con un SLA (Acuerdo de Nivel de Servicio) del 99.98% en tiempo de actividad, lo que resultó en ahorros significativos para la institución (120 millones de pesos chilenos al año).
• Introduje las primeras políticas de gobierno electrónico en la organización bajo las regulaciones y decretos supremos de la época. - LIT ManagerLos Angeles HospitalJan 2009 - Aug 2010 (1 year 8 months)• Lead the IT team of the Hospital (Operations, Support and Development).
• Manage the portfolio of IT projects of the Hospital Complex.
• Improve business processes using technology, resulting in savings of more than 45 million pesos in man hours. - HJefe de TICHOSPITAL DE LOS ÁNGELESJan 2009 - Aug 2010 (1 year 8 months)• Lidera el equipo de TI del Hospital (Operaciones, Soporte y Desarrollo).
• Gerencia la cartera de proyectos TI del Recinto Hospitalario.
• Mejora procesos de negocio utilizando tecnologías repercutiendo en el ahorro de más de 45 millones de pesos en horas hombre. - ATeam LeaderAncud HospitalMar 2008 - Dec 2008 (10 months)Team Leader in charge of the implementation of the HIS (Health Information System), Implementation that included the following modules: Emergencies, Patient Registration, Inventories.
- HLíder de EquipoHospital de AncudMar 2008 - Dec 2008 (10 months)Líder de Equipo a cargo de la implementación del HIS (Health Information System), Implementación que incluyo los siguientes módulos : Urgencias,Registro Pacientes, Inventarios.
- Estudiante de tesisEft GroupJan 2007 - Dec 2007 (1 year)Desarrolla sistema de pagos automáticos de cuenta (PAC) utilizando para ello un sistema de gestión documental (DMS).
- Thesis StudentEft GroupJan 2007 - Dec 2007 (1 year)Develops an automatic account payment system (PAC) using a document management system (DMS).
Education
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- Master of Engineering Management, ManagementUniversity of MelbourneJan 2013 - Dec 2013 (1 year)Master multidisciplinario que involucra la aplicación de métodos de Ingeniería y Tecnología a problemas de negocios buscando llenar y cerrar la brecha entre las áreas de Negocios e Ingeniería a través de la entrega de soluciones innovadoras. Este curso incluye temas de Economía, Evaluación de Proyectos Financieros, Gestión de Proyectos, Análisis Cuantitativo e Innovación.
- Diplomado en Control Gestión, ManagementUniversidad de ChileJan 2008 - Dec 2008 (1 year)
- Ingeniero Civil en Informática, Ciencias de la IngenieriaUniversidad Austral de ChileJan 2000 - Dec 2007 (8 years)
Projects (professional or personal)
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