Hermes Alejandro Posada
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Hermes Alejandro Posada

Hermes Alejandro Posada  new_releases

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Bilingual | Certified SCRUM Master | Master in Project Management | Scrum Master, Agile Coach | Project Management Professional | Jira & Confluence admin
Colombia

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Résumé

Jobs verified_user 34% verified
  • S
    Development Analyst public Remote experience
    Steward Healthcare Systems
    Sep 2022 - Oct 2024 (2 years 2 months)
    In this role, I collaborated closely with cross-functional team members to plan and manage data-driven development projects. My contributions included defining user stories, crafting detailed project specifications, and ensuring that capacity planning and budgeting aligned effectively with project requirements. Working within an Agile framework, particularly Kanban, I helped facilitate smooth project progression and high-quality outcomes by fostering collaborative problem-solving and open communication. I was actively involved in SQL Scripts development. I supported the team with data analysis, deriving insights to guide decision-making and enhance project effectiveness. My approach emphasized teamwork and effective communication, creating
  • Stay International
    Digital Project Manager | Atlassian Suite Admin public Remote experience
    Stay International
    Sep 2021 - Aug 2022 (1 year)
    - Successfully implemented and configured Jira Sowfare projects within the organization, defining user roles, permissions, project templates, and workflows. - Customized the Jira platform to align with organizational processes, including creating custom fields, screens, issue types, and designing workflows. - Configured automation rules to streamline repetitive tasks, enhancing productivity. - Managed user accounts, invited new users, and handled user permissions effectively. - Collaborated on integrating Jira with other tools such as Confluence, Bitbucket, and third-party applications, ensuring seamless data As a project manager in a tech company, I have had the opportunity to utilize and enhance various skills crucial to success in this f
  • Q10 Soluciones S.A.S
    Scrum Master | Jira & Confluence Manager verified_user Verified experience
    Q10 Soluciones S.A.S
    Aug 2021 - Aug 2022 (1 year 1 month)
    - Successfully implemented tailored Business project templates in Jira, simplifying project setup for non-technical users and ensuring alignment with their specific workflow requirements. - Provided coaching and guidance to non-technical team members, enabling them to integrate their existing workflows into Jira. This included teaching them how to create and manage tasks, requests, and daily actionable items. - Empowered users to leverage Jira's potential by teaching them how to write JQL (Jira Query Language) scripts for advanced reporting and data analysis, improving visibility and decision-making. - Facilitated the adoption of best practices in workflow management by teaching team members how to efficiently move tasks through the workflo
  • Andar Chevrolet
    Software Development Project Manager | Scrum Master verified_user Verified experience
    Andar Chevrolet
    Jan 2019 - Aug 2021 (2 years 8 months)
    - Implemented multiple Jira projects and Confluence spaces to standardize the Quality Assurance (QA) process. This eliminated the need for manual test plan, test case, and test cycle creation in Excel, reducing time and effort significantly. - Replaced the inefficient manual test execution logs using Word documents with a custom process within Jira. This enhanced the accuracy of tracking individual efforts and ensured reliable Key Performance Indicator (KPI) results. - Introduced Scrum principles, ceremonies, and tools by creating Scrum projects for product route map execution. Trained the team to follow Scrum practices from Jira projects, resulting in improved project outcomes aligned with business requirements. - Created Kanban projects t
  • Q
    Jira IT Service Manager
    Químicos JM
    Apr 2014 - Jan 2019 (4 years 10 months)
    - Co-designed and implemented a comprehensive service management project within Jira, enabling the Helpdesk to efficiently escalate software issues and requests to the IT department and development teams. - Defined and configured customized issue types to the specific needs of the organization, ensuring that different types of requests and issues could be effectively tracked and managed. - Established Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) to ensure timely resolution of issues, setting clear expectations for response and resolution times to enhance customer satisfaction. - Designed and implemented a prioritization matrix that allowed for the categorization and ranking of issues, ensuring that critical issues
Education verified_user 17% verified
  • Politécnico Grancolombiano
    Project Management & BI Specialist
    Politécnico Grancolombiano
    Oct 2021 - May 2023 (1 year 8 months)
  • Politécnico Grancolombiano
    Master in Project Management and BI
    Politécnico Grancolombiano
    Oct 2021 - Feb 2024 (2 years 5 months)
  • Fundación Egresados Universidad Distrital
    Agile Projects Management with SCRUM
    Fundación Egresados Universidad Distrital
    Feb 2021 - Mar 2021 (2 months)
    Gestión Ágil De Proyectos Con Scrum Scrum Agile Master Certified - SAMC™ Scrum Product Owner Certified - SPOC™ Scrum Master Certified - SMC™ Scrum Developer Certified - SDC™ Scrum Fundamentals
  • Fundación Egresados Universidad Distrital
    Strategic Planning
    Fundación Egresados Universidad Distrital
    Sep 2017 - Nov 2017 (3 months)
    Planeación Estratégica Y Perspectiva Mercadeo Estratégico Habilidades Gerenciales
  • Politécnico Grancolombiano
    Software Engineering verified_user Verified experience
    Politécnico Grancolombiano
    Feb 2016 - Nov 2017 (1 year 10 months)
Projects verified_user 0% verified
  • Stay International
    Guesty integration public Remote experience
    Stay International
    Sep 2022 - Current (2 years 10 months)
    I had the opportunity to lead a team responsible for integrating our system with Guesty, with the main objective of improving upselling opportunities. Our team worked diligently to leverage Guesty's API, allowing us to seamlessly pull and push data between our systems. This integration not only enhanced our ability to provide personalized upselling options to our customers but also streamlined our processes and improved overall efficiency. Throughout the project, I ensured effective communication within the team and with stakeholders, facilitated sprint planning and daily stand-ups, and removed any obstacles to keep the project on track. By leveraging Scrum methodologies and fostering collaboration, our team successfully delivered a seamles
  • Stay International
    SuiteSmart UI/UX public Remote experience
    Stay International
    Sep 2022 - Current (2 years 10 months)
    My role involves leading a team responsible for UI/UX development of SuiteSmart, a comprehensive suite comprising a mobile app, a web-based Property Management System (PMS), and a mobile app ads manager specifically designed for hotels. Our primary objective is to seamlessly connect and integrate real estate services, hospitality, and tourism with cutting-edge technology. By utilizing Agile methodologies, I foster a collaborative and iterative work environment, ensuring effective communication, and timely delivery of high-quality products. With a focus on advancing in the global tourism value chains, we constantly seek to innovate, adapt new business models, and streamline processes to drive industry growth and provide exceptional user expe
  • Stay International
    Stay International Websites public Remote experience
    Stay International
    Sep 2022 - Current (2 years 10 months)
    Stay International offers services in various industries through different companies: Grupo Candor- https://grupocandor.com/ Exo Solutions-https://exocolombia.com/ Stay International - https://stayinternationalhq.com/ On this project, I lead a team (marketers, developers, designers, testers) who are actively working on three websites. Leading this project my key responsibilities included handling scoping, risk and cost estimation, team selection, stakeholder communication, scrum ceremonies, effort estimation, onboarding and offboarding, progress tracking, and deliverable validation. Managing these responsibilities, I ensured a smooth and collaborative project execution, resulting in the successful delivery of a high-quality website that me
  • Q10 Soluciones S.A.S
    Processes Innovation
    Q10 Soluciones S.A.S
    Aug 2021 - Aug 2022 (1 year 1 month)
  • Q10 Soluciones S.A.S
    Q10 - Learning Management System
    Q10 Soluciones S.A.S
    Aug 2021 - Aug 2022 (1 year 1 month)
    Q10 is a cloud-based software that supports academic, administrative, and virtual education management for educational institutions. As a comprehensive, service-oriented solution, it generates a positive impact on the growth and profitability of your organization. Leading this project my key responsibilities included handling scoping, risk and cost estimation, team selection, stakeholder communication, scrum ceremonies, effort estimation, onboarding and offboarding, progress tracking, and deliverable validation. Managing these responsibilities, I ensured a smooth and collaborative project execution, resulting in the successful delivery of a high-quality website that met the association's objectives.
  • Q10 Soluciones S.A.S
    ASENOF Website
    Q10 Soluciones S.A.S
    Aug 2021 - Sep 2022 (1 year 2 months)
    Leading this project my key responsibilities included handling scoping, risk and cost estimation, team selection, stakeholder communication, scrum ceremonies, effort estimation, onboarding and offboarding, progress tracking, and deliverable validation. Managing these responsibilities, I ensured a smooth and collaborative project execution, resulting in the successful delivery of a high-quality website that met the association's objectives.
  • Q10 Soluciones S.A.S
    Q10 Website
    Q10 Soluciones S.A.S
    Aug 2021 - Sep 2022 (1 year 2 months)
    Leading this project my key responsibilities included handling scoping, risk and cost estimation, team selection, stakeholder communication, scrum ceremonies, effort estimation, onboarding and offboarding, progress tracking, and deliverable validation. Managing these responsibilities, I ensured a smooth and collaborative project execution, resulting in the successful delivery of a high-quality website that met the association's objectives.
  • Andar Chevrolet
    Integration - Zapier
    Andar Chevrolet
    Feb 2021 - Aug 2021 (7 months)
    - Coordinar al equipo de Desarrollo Integración de campañas publicitarias realizadas a través de la plataforma de Facebook con el CRM de la compañía. El objetivo de la integración es automatizar la creación de prospectos y la incorporación de los leads al CRM en tiempo real. Esta integración se realizó entre Facebook (Instagram) + Zapier + CRM.
  • A
    Portal SIG-GP public Remote experience
    Alcaldía de Gómez Plata
    Jan 2021 - Aug 2021 (8 months)
    SIE GP, Sistema de Información Estratégico de Gómez Plata es una aplicación que sirve como apoyo en la gestión estratégica de la administración municipal. Cuenta con módulos básicos para gestión de usuarios, perfiles y permisos. Módulo para gestión documental, creación y reporte de mediciones en los KPI de las diferentes secretarías, gestión de riesgos y levantamiento de información relacionada con cada una de las secretarías y áreas de interés de la administración municipal.
  • Andar Chevrolet
    Integration - Wompi
    Andar Chevrolet
    Jan 2021 - Aug 2021 (8 months)
    - Coordinar al equipo de desarrollo Integración del ERP de la compañía con el servicio de pagos Wompi desarrollado por Bancolombia. Este desarrollo cumplió el objetivo de agregar nuevos canales de recaudo para nuestros clientes permitiendo reducir los costos de recaudo de cartera facilitando el proceso de pago a los clientes del concesionario.
  • Andar Chevrolet
    Gestor - Administrative Management System
    Andar Chevrolet
    Jan 2021 - Aug 2021 (8 months)
    Liderazgo durante el desarrollo de un aplicativo administrativo para apoyar la gestión de los diferentes procesos de apoyo de la organización con funcionalidades tales como medición de KPI, seguimiento a la infraestructura tecnológica, evaluación al desempeño del personal, gestión de servicios relacionados a la infraestructura física y maquinaria. Aplicativo integrado al ERP y al CRM de la compañía de manera bidireccional.
  • Andar Chevrolet
    Integration - Kompras BPO
    Andar Chevrolet
    Oct 2020 - Aug 2021 (11 months)
    Coaching durante la integración de servicio Kompras BPO al ERP de la compañía. Servicio que centralizó la gestión de las compras en todos los negocios de la compañía, facilitando la gestión administrativa y la medición del desempeño de los proveedores.
  • Andar Chevrolet
    Electronic Invoice Automation
    Andar Chevrolet
    Jul 2020 - Aug 2021 (1 year 2 months)
    Desarrollo de un servicio web encargado de automatizar la recepción de facturas electrónicas usando conexión al servidor IMAP de Google e integrando la solución con el software de gestión documental Mensajero Digital mediante API, propiedad de la empresa Enviared S.A.
  • Andar Chevrolet
    Integration - ValidarT
    Andar Chevrolet
    May 2020 - Aug 2021 (1 year 4 months)
    Supervisión y coaching del equipo de desarrollo encargado de crear una interfaz gráfica para la integración de un servicio de firma electrónica provisto Integraciones Gerenciales S.A y un servicio de gestión documental provisto por Enviared S.A. mediante sus respectivas API al CRM de la organización.
  • Andar Chevrolet
    Andar Website
    Andar Chevrolet
    Jan 2019 - Aug 2021 (2 years 8 months)
    Leading this project my key responsibilities included handling scoping, risk and cost estimation, team selection, stakeholder communication, scrum ceremonies, effort estimation, onboarding and offboarding, progress tracking, and deliverable validation. Managing these responsibilities, I ensured a smooth and collaborative project execution, resulting in the successful delivery of a high-quality website that met the association's objectives.
Awards verified_user 0% verified