L

Leidy

About

Detail

Salud
Colombia
Contact Leidy regarding: 
Flexible work
Starting at USD10/hour

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • GovAssist
    Visa and Passport agent
    GovAssist
    Sep 2024 - Feb 2026 (1 year 6 months)
    As a Visa and Passport Agent, I was responsible for processing applications and providing essential information to clients regarding visa and passport services. My role involved delivering exceptional customer service, ensuring that clients received timely assistance and guidance throughout the application process. Additionally, my experience in creator community engagement, while not directly related, enhanced my customer service skills by allowing me to interact with diverse groups and understand their needs better, ultimately contributing to a more personalized and effective service experience.
  • iVisa
    Visa agent
    iVisa
    Oct 2023 - Dec 2024 (1 year 3 months)
    As a Visa Agent, I was responsible for processing visa applications and providing comprehensive support to clients throughout the application process. My role involved not only managing passport-related inquiries but also delivering exceptional customer service to ensure a smooth experience for applicants. While my primary focus was on visa processing, my experience in creator community engagement, although not directly related, enhanced my customer service skills by allowing me to interact with diverse groups and understand their needs better. This experience contributed to my ability to provide tailored assistance and foster positive relationships with clients, ultimately improving their overall satisfaction.
  • Yandex
    Customer service representative
    Yandex
    Jan 2023 - Oct 2023 (10 months)
    As a Customer Service Representative, I was responsible for providing exceptional support to clients, ensuring their inquiries were addressed promptly and effectively. My role involved engaging with the community to foster strong relationships and enhance customer satisfaction. Additionally, I assisted drivers and couriers, facilitating communication with clients to inform them about current promotions and offerings, which contributed to increased awareness of our services. This experience, while not directly related to e-commerce sales, allowed me to develop valuable skills in customer engagement and service delivery, ultimately enhancing the overall customer experience.
  • Accedo Technologies
    Customer service representative
    Accedo Technologies
    Jan 2022 - Jan 2023 (1 year 1 month)
    As a Customer Service Representative for AT&T, I was responsible for providing exceptional support to customers, addressing inquiries, and resolving issues efficiently. My role involved not only assisting customers with their service needs but also leveraging my skills in e-commerce sales to effectively sell mobile plans and devices, ensuring that customers received the best options tailored to their needs. Additionally, I engaged with the community to foster relationships and enhance customer loyalty, demonstrating my ability to create meaningful connections that drive satisfaction and retention.
  • Traveler Assistance
    Health Coordinator
    Traveler Assistance
    Jan 2021 - Jan 2022 (1 year 1 month)
    As a Health Coordinator, I was responsible for managing appointment scheduling and providing exceptional customer service to ensure a seamless experience for patients. My role involved collaborating with various departments to enhance the quality of care and improve operational efficiency. Additionally, I contributed to the commercial success of our organization by leveraging my understanding of sales strategies, which helped us achieve bonuses for exceeding sales targets. This experience not only strengthened my customer service skills but also allowed me to engage with the community effectively, fostering a supportive environment for our patients and enhancing overall satisfaction.