I am experienced IT professional with a background in both technical support and software development. With a in I have worked across diverse roles in the IT industry, including SaaS technical support, full-stack web development, and IT recruitment. Skilled in tools and technologies such as PowerBI, AI, Python, Django, AWS, Salesforce, and advanced Linux, I am proficient in resolving complex technical issues and developing robust web applications. Additionally, I hold certifications in cybersecurity, gaming development, and hardware networking, and has experience in managing network operations and customer service in the telecommunications industry. I also actively learning German and holds certifications in AI tools and UX/UI design.