Heidi Yang

Scribe

Ava

Oct 2023 - Current (1 year 10 months)

Perform real-time text transcription for deaf and hard-of-hearing clients in improving accessibility in daily life. Ensure client care and satisfaction through fast and accurate transcription. Provide closed captioning video and post-production services.

P

Behavior Therapist

Partners In Excellence

Sep 2023

Provided ABA therapy to clients via a personalized treatment plan with goals and objectives. Organized and collected data on clients’ treatment plans. Adhered to ethical protocol and HIPAA standards to ensure client confidentiality.

J

Intern

Japanese Student Association University of Minnesota

Mar 2023 - May 2023 (3 months)

Launched a fundraiser including handmade jewelry, curated snackboxes, and clothing related to Japanese culture. Managed social media posts on the platform, Instagram, advertising the student association’s events. Coordinated several fundraiser events, cultural fairs, and a large event pertaining to mental health awareness held in April 2022.

I

Research Assistant

Institute of Child Development Cognitive Development Neuroimaging Lab

Sep 2022 - Dec 2022 (4 months)

Adhered to ethical protocol to ensure study participants’ confidentiality. Organized data collection on the online database, REDCap. Carried out standardized tests of intelligence and implemented testing methods. Designed and created a research presentation carried out in December 2022.

S

Personal Care Assistant

Senior Support Services LLC

Jul 2021 - Sep 2022 (1 year 3 months)

Assisted patients with activities of daily living, such as eating, toileting, grooming, dressing, bathing, transferring, mobility, and positioning. Carried out instrumental tasks, such as managing finances, shopping for household essentials, carrying out household chores, and participation in the community. Assisted patients with behavioral observation, monitoring, and intervention. When properly trained, assisted a patient with health-related tasks.

F

Customer Associate

Forever

Jul 2019 - Sep 2019 (3 months)

Interacted with customers daily to provide customer service and ensure smooth checkout transactions. Kept the sales floors clean and free of debris, as well as organized and stocked clothing racks. Met daily sales goals by marketing and promoting sales. Assisted with the management of security tags on clothing to prevent theft.

c

Cashier

cub

Jun 2018 - May 2019 (1 year)

Interacted with customers daily to provide customer service and ensure smooth checkout transactions. Organized and stocked inventory shelves. Assisted in coordination of events promoting sales.

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