H

Hector Tovar

About

Detail

Lara, Venezuela

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Zezgo Car Rental
    Remote Customer Service & Financial Operations
    Zezgo Car Rental
    Sep 2024 - Current (1 year 8 months)
    • Manage high-volume inbound and outbound client communications for booking, billing, and payment resolution. • Support contract finalization and invoice follow-up for international clients. • Coordinate with operations and sales to ensure accurate client onboarding and satisfaction. • Daily management of reservation systems and financial documentation.
  • T
    Administrative & Financial Manager
    Tovar Pharmacies Group
    May 2005 - Sep 2024 (19 years 5 months)
    • Led all financial operations including AR/AP, invoicing, vendor onboarding, tax compliance, and cash flow. • Created and monitored KPIs, increasing team productivity by 15%. • Built the Customer Service Department from scratch, improving client retention and service standards. • Prepared financial reports and reconciliations for up to 4 branches. • Implemented CRM use for supplier and customer tracking. • Trained and led accounting and operations staff.
Education verified_user 0% verified
  • C
    Microsoft Office Specialist
    CADIF
    May 2012 - Jun 2012 (2 months)
  • Y
    Bachelor's Degree in Public
    Yacambú University (UNY)
    Aug 2001 - May 2005 (3 years 10 months)
  • F
    Certified English Course
    Foundation Carabobo University
    Jan 1998 - Apr 2000 (2 years 4 months)