Financial and customer service professional with 19+ years of experience in invoicing, accounts receivable, and operational finance across retail, real estate, and SaaS-like service environments. Skilled in handling complex billing cycles, resolving payment disputes, and navigating multiple vendor systems with professionalism and accuracy. Proven ability to work independently in fully remote settings, manage client relationships across countries, and drive improvements in finance workflows. Bilingual (English/Spanish), tech-savvy, and highly organized.