ITIL-certified IT professional with 18+ years of experience in SysAdmin, Infrastructure, SRE, and Application Support across global environments (US, Europe, LATAM) in high-pressure environments. Proven ability to design, support, and scale high-availability systems across Cloud (GCP / Azure) and on-premise platforms. Strong background in leading L2/L3 support teams, improving system reliability, and optimizing performance to ensure the maximum uptime and best performance of complex and critical production systems. Hands-on experience with operating systems, virtualization, Cloud, networking, security, databases, and automation (Python). CURRENTLY, exploring Infrastructure, Support, SRE and DevOps opportunities where I can bring that experience to a team that values reliability.