Hector Junior Franco Uribe

Hector Junior Franco Uribe

About

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Latinoamérica

Contact Hector regarding: 
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Full-time jobs

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • J
    Sales Order Manager and Analyst
    JEM International
    Jul 2022 - Current (3 years 10 months)
    Manage international order processing and documentation using ERP systems. Coordinate logistics and technical documentation in English and Spanish. Optimize process accuracy and order fulfillment efficiency through system analysis.
  • Alorica
    Bilingual Tech Support Representative
    Alorica
    Jun 2021 - Jul 2022 (1 year 2 months)
    Provided bilingual remote technical support for Samsung devices in Canada. Resolved hardware and software issues across Android ecosystems. Delivered consistent customer satisfaction through timely, accurate resolutions.
  • A
    Technical Support Agent (Bilingual)
    AMOV Intl. Teleservices
    Jan 2018 - Jan 2019 (1 year 1 month)
    Assisted clients with network connectivity and device troubleshooting. Provided support via multichannel tools in English and Spanish. Documented incidents and escalated unresolved cases to higher tiers.
Education verified_user 0% verified
  • Cisco
    Cisco Endpoint Security
    Cisco
    Oct 2024 - Jan 2025 (4 months)
  • Cisco Networking Academy
    Junior Cybersecurity Analyst
    Cisco Networking Academy
    Sep 2024 - Current (1 year 8 months)
  • Cisco
    Networking Devices & Configuration
    Cisco
    Aug 2024 - Jan 2025 (6 months)
  • Cisco
    Networking Basics
    Cisco
    May 2024 - Sep 2024 (5 months)
  • Cisco
    Cyber Threat Management
    Cisco
    Oct 2023 - Jan 2024 (4 months)
  • Cisco
    Introduction to Cybersecurity
    Cisco
    Sep 2022 - Jan 2023 (5 months)
  • M
    AdvancedEnglishImmersionProgram(2017)
    Mescyt
    Jan 2017 - Nov 2017 (11 months)
  • U
    Bachelor'sDegreeinSystemsEngineering(Sep2014–Jan2021)
    Universidad Tecnológica de Santiago (UTESA)
    Sep 2014 - Jan 2021 (6 years 5 months)