Hector Cardenas

Solution Architect / Data Analyst

Innova Solutions

Apr 2025 - Jun 2025 (3 months)

• Gathered and analyzed requirements from Human Resources stakeholders for key indicators (Headcount, Turnover, Absenteeism, Accidents - Red, Yellow, Blue, DNC, Team Follow-up, Visible Compliance, Compliance, Savings, Budget). • Engage with executive leadership and HR stakeholders to align dashboard development with strategic HR initiatives and provide architectural guidance on future analytical capabilities. • Designed the data architecture to integrate information from multiple sources, including Excel files and SQL Server databases, ensuring alignment with Enterprise Architecture standards for data management. • Developed and implemented ETL (Extract, Transform, Load) processes using Power Query to clean, consolidate, and structure d

Solution Architect / Data Analyst

Innova Solutions

Mar 2025 - Apr 2025 (2 months)

Project: • Designed the database structure in SQL Server to store cycle time data, considering scalability and integration with the enterprise data architecture. • Defined and configured target cycle times for each robot and operator operation in the database. • Designed and developed the data model in Power BI, connecting to the SQL Server database. • Created DAX calculations and measures to determine cycle time deviation from target and calculate relevant KPIs. • Designed and built an interactive dashboard in Power BI to visualize cycle times. • Implemented conditional formatting (green/red colors) in the dashboard to visually highlight times within or outside the target. • Analyzed visualized data to identify periods and stations

Solution Architect / Data Analyst

Innova Solutions

Jan 2025 - Feb 2025 (2 months)

Project: • Gathered and analyzed business requirements for sales reporting and key performance indicators (KPIs). • Provide technical leadership and mentorship to data engineers and BI developers on best practices for data modeling, DAX calculations, and performance optimization within Power BI. • Designed the data model in MS SQL Server, ensuring its alignment with enterprise data modeling standards and its capability to support advanced analytics. • Extracted, transformed, and loaded (ETL) sales data from various sources into the MS SQL database. • Created interactive and visually appealing dashboards in Power BI to present sales data and insights. • Developed complex DAX calculations and measures to derive key sales metrics and ena

Solution Architect / Infrastructure Architect

Innova Solutions

Aug 2024 - Dec 2024 (5 months)

Project: • Managing and configuring virtual machines in Azure. • Cloud computing services: networking, servers, databases, and software. • Manage security policies and access control for Azure resources. • Develop and deploy Microservices in Azure. • Create Azure repos, Container registry, app service, service connection, pipeline. Environment: Microsoft Azure, Kubernetes, Docker, YAML, .NET C#, Git, DevOps (CI/CD), Azure CLI.

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Solution Architect / Presales Support

Jun 2023 - Current (3 years)

Presales • Elaborated detailed technical-commercial proposals, aligned with client requirements and company capabilities. • Actively participated in client meetings to deeply understand their business needs and challenges. • Presented technological solutions and Innova's capabilities to potential and existing clients. • Prepared and executed solution demonstrations, tailored to specific client use cases. • Collaborated closely with the sales team to define proposal strategy and ensure alignment with the commercial cycle. • Supported in identifying technical opportunities and articulating the value of the solution from a technical and business perspective.

Support Engineer

Innova Solutions

Apr 2023 - Jul 2023 (4 months)

Project: – project • Assisted Operation Activities • Checkpoint backups • Health Check reports Environment: Linux, Kubernetes, Matrixx, Helm

Solution Architect

Innova Solutions

Sep 2022 - Dec 2022 (4 months)

Project: • Developed the migration strategy from MSS 6.2 to MSS 6.3, considering the impact on the existing system architecture and defining a transition plan aligned with business processes. • Installation and configuration of new MSS 6.3 clusters • Integration and configuration MSS 6.3 clusters. • Migration, integration, and configuration of MSS 6.3 cartridges. • Operations support & maintenance of MSS 6.3. • Monitoring MSS 6.3 Clusters. Environment: Unix, Oracle MSS 6.2 & 6.3 Oracle Design Studio, Java, Oracle Database 19c, WebLogic 12c, SQL Developer.

Solution Architect / Project Manager

Innova Solutions

Jul 2021 - Dec 2021 (6 months)

Project: - • Business needs identification. • Business process and SOA Pre-studio and analysis documentation. • Designed the microservices architecture and associated documentation, aligning it with Enterprise Architecture principles for service reusability and scalability. • Infrastructure architecture design and implementation (Dev, QA, Prod & HA) • Clusters configuration, event bus configuration, WebLogic, JCA, and complementary element deployment. • Design and deploy APM, logs and spans stack with alert manager systems. • Deployment of microservices on Kubernetes clusters, with direct deployment and DevSecOps deployment. • Microservices design, build and deployment (Spring boot, KubeMQ, DevOps CI/CD, Docker, Kubernetes, Jenkins)

Solution Architect

Innova Solutions

Jan 2021 - Jun 2021 (6 months)

Project: • Requirements Workshop for Oracle ASAP. • Elaborate Requirement Specification and Solution Design Documents. • Installation and configuration of ASAP 7.3.0.7.1 on Linux system • Leading the ASAP Cartridges Development Team. • Execute functional testing of DSLAM, GPON, POTS and Radius Cisco platforms. • Elaborated ASAP-MSS interface contracts, ensuring alignment with integration models defined in the system architecture. Environment: Linux, Oracle ASAP 7.3, Oracle Design Studio, Java, SOAPUI, Oracle Database 19c, WebLogic 12c, SQL Developer.

Solution Architect

Innova Solutions

Sep 2020 - Apr 2021 (8 months)

Project: • Lead IAP Portal Development Team (Ericsson/ONIS) • Develop and integrate new changes and features in IAP Portal – Releases 1.1.5.1, 1.1.5.2 (Spring boot, Angular, Docker, Kubernetes). • Bug Fixing – Releases 1.3, 1.4 (Spring boot, Angular, Docker, Kubernetes). • Identify and analyze customer requirements • Resolve technical problems in IAP Portal. • Risk Identification and Management. Environment: Linux, Java Spring boot, Eclipse, Angular, Oracle Database 12c, Docker, Kubernetes, DevOps (Git, Jenkins, Gradle, SonarQube), ActiveMQ Artemise, Postman, Swagger, SQL Developer, Microservices

Delivery Manager

Innova Solutions

Sep 2020 - Current (5 years 9 months)

Yusen Logistics / Oracle Mexico Customers • Developing implementable transformation strategies for our clients based on the understanding of the current and desired future states. • Constructing and implementing actionable and targeted portfolio / program / project plans – including program governance, resource & budget monitoring. • Ensuring that transformation initiatives and activities are in alignment with other program plans, objectives, and timelines. • Developing reusable consulting assets to help improve quality of and accelerate time-to-delivery for client engagements. • Driving thought leadership and practice development effort to help evolve and mature the Transformation Management knowledge and skills in our global Consulti

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Solution Integrator

TXM Global Services

May 2020 - Jun 2020 (2 months)

Project: Internal project - SD Caster • Develop a Java Pipeline for CPU performance monitoring (Apache Beam). • Develop and integrate Kibana's Dashboard for CPU performance monitoring. • Generate alarms in Kibana's Dashboard for CPU performance monitoring. • Develop and integrate Camunda's Automatic Task to get the current CPU Load Environment: Linux, Java, Kibana, Elasticsearch, Google SDK, Apache Beam.

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Support Engineer

TXM Global Services

Jan 2020 - Mar 2020 (3 months)

Project: - Rico - One Core • Operation & Maintenance activities for Ericsson HSS-FE. • Monitoring activities for Ericsson HSS-FE. • Operation & Maintenance activities for Ericsson CUDB. • Monitoring activities for Ericsson CUDB. Environment: Unix, Ericsson HSS-FE, Ericsson CUDB, Shell script

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Solution Architect

TXM Global Services

Oct 2018 - Dec 2018 (3 months)

Project: Entel Chile – EMA Solution Architect Services • Participate in project meetings to analyze and identify functional requirements from customers. • Participate in internal project meetings to implement Ericsson Full Stack. • Elaborate a functional design document to meet customer requirements (High Level Design document), using Enterprise Architecture modeling tools (Enterprise Architect) to represent the solution. • Elaborate Sequence Diagrams to describe provisioning flows using EMA solution. Environment: Enterprise Architect, Microsoft Word, Ericsson EMA

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Solution Architect

TXM Global Services

May 2018 - Nov 2018 (7 months)

Project: Claro AMX1CA - EMA Split - Installation and Configuration • Install and configure new EMA Virtual Clusters on Linux x86 system. • Implement and configure new EMA Virtual Clusters. • Install Ericsson Packages.

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Solution Integrator

TXM Global Services

Jan 2018 - Jul 2018 (7 months)

Project: Claro Chile – Consulting Services • Participate in provisioning testing for Ericsson HLR-FE Migration. • Provided support for provisioning Ericsson HLR-FE Migration. HLR-FE, Shell script

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Solution Integrator

TXM Global Services

May 2017 - Sep 2017 (5 months)

Project: • Operations support & maintenance of ASAP 7.0.2 on Solaris Sparc system. • Monitoring ASAP Clusters. • Support for migration, integration, and configuration of Telcel Cartridges. Unix, Oracle ASAP 4.7 & 7.02, Oracle Design Studio, SOAPUI, Oracle Database 10g &11g, WebLogic 8.1 & 10.3.5, SQL Developer.

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Solution Architect / Solution Integrator

TXM Global Services

Jan 2017 - Apr 2017 (4 months)

Project: Claro AMX1CA – EMA O&M and Support Services • Training for Claro's O&M support team (2 months on site). • Provide information and support for EMA product to Customer. • Help with troubleshooting problems together with Ericsson support. • Technical Support to close the CSR's opened by Claro. • Analyze the CSR's reported by Claro and identify if it is a change request or is a problem. • Help to collect logs, status reports and any information from EMA to provide the Ericsson support team to help solve the problem. Environment: Eclipse, Unix, Java, SOAPUI

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Solution Architect

TXM Global Services

Jul 2016 - Dec 2016 (6 months)

Project: Claro AMX1CA - EMA 16.2, WiFi Calling/VoLTE, Servicios Suplementarios • EMA Service Model Development XSLT, Java

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Solution Architect / Solution Integrator

TXM Global Services

Jul 2015 - Dec 2015 (6 months)

Project: Telcel Mexico – Development & Support Services • ASAP Cartridges development. • Support in operation & maintenance of ASAP 4.7 and 7.0.2 on Sun Solaris Sparc system. • Provided support for integration and implementation between the ASAP system and Network Elements, ensuring that integration points complied with standards defined in the enterprise architecture. • Monitoring ASAP Clusters. Environment: Unix, Oracle ASAP 4.7 & 7.02, Oracle Design Studio, Java, SOAPUI, Oracle Database 10g &11g, WebLogic 8.1 & 10.3.5, SQL Developer. • Execute regression testing. • Provide support for troubleshooting problems. • Provide support for integration and implementation between the EMA system and Network Elements (Webservices, REST, Telne

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Trainer

TXM Global Services

Jan 2015 - Jun 2025 (10 years 6 months)

Project: – • Develop the "Customer Adaptation Development" • Impart to Claro Development Team the "Customer Adaptation Development" Training in site. Eclipse, XML, XSLT, Linux, Java

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Solution Architect

TXM Global Services

Nov 2011 - Jul 2020 (8 years 9 months)

Project: Mexico – One Core - Provisioning Impact Analysis • Provisioning Impact Analysis between EMA 16.2 CP3 and EDA 1 for HSS- FE/IMS, HSS-FE/EPS and IPWorks nodes. • Provisioning Impact Analysis in Telcel Cartridges for HSS-FE/IMS, HSS- FE/EPS and IPWorks. • Elaborated the Provisioning Impact Analysis document, using models and documentation integrated into reference architecture. Environment: EMA 16.2 CP3, EDA 1, HSS-FE/IMS, HSS- FE/EPS and IPWorks.

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