Senior Product Manager
ZAGENO Inc
Feb 2022 - Mar 2023 (1 year 2 months)
• Directing primary customer experience scrum team of engineers and UX designer owning search-to-order journey, post-order history and accounting features, role-based user permissions, account settings, approval flows, and notifications
• Outlined customer journey for main customer segments and led C-level working group sessions to define key value propositions against competitors and codify go-to-market messaging for both the sales and customer success teams
• Driving product strategy for product description page ("PDP"), including supplier option display and buy box to drive key revenue outcomes
• Spearheaded creation of behavioral analytics dashboards – collecting feedback from stakeholders across the organization and working with engine