H
Haziel David Mejia Aguirre
About
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QA Engineer
Departamento de San Salvador, El Salvador
Résumé
Jobs
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- RInternational Contractor – Jr. QA ENGINEERRULES CUBE INC.Jul 2021 - Nov 2021 (5 months)Functions: o Reviewing requirements with the team to create an action plan and providing feedback for future meetings. o Assigning and executing a test plan as a team. o Ensure Quality Assurance by executing current test cases and reviewing previous defects. o Ensuring system requirements are met at the end of the current cycle.
TECHNICAL SUPPORT AGENTTelus InternationalNov 2013 - Feb 2016 (2 years 4 months)Functions: o Provide technical and customer support for a renowned electricity company. o Detect and troubleshoot Issues with online accounts. o Record customer interactions and transactions. o Regularly communicating with the team about ongoing and known issues. o Delivering information for customers in an effective and clear manner. March (2022) – Present. Functions: o Provide technical and customer support for a renowned games company. o Detect, troubleshoot, report, and communicate issues with online accounts. o Record customer issue types to help identify ongoing problems. o Resolve customer issues in a clear and efficient manner.- MFREELANCE COPY WRITERMEDIA GEARHEADS.
Education
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- Bachelor of Engineering in Computer Science and EngineeringUniversidad Francisco Gavidia