Hazel Vargas Ruiz
About
Detail
Property Manager
Mexico City, Mexico
Résumé
Jobs
verified_user
0% verified
- TProperty Management Property Association ManagerTHE PRESCOTT COMPANIESJul 2023 - Current (3 years 3 months)Managed daily operations for residential communities, ensuring compliance with HOA rules and regulations. Served as the main point of contact for homeowners, board members, vendors, and contractors. Coordinated maintenance, repairs, landscaping, and capital improvement projects across common areas. Additionally, utilized remote work tools to effectively manage operations, coordinating maintenance projects and communicating with homeowners and HOA boards through platforms such as Slack and Zoom. This experience required strong organizational skills and clear digital communication, enhancing my ability to manage complex operations effectively in a remote environment.
- SProperty Managament Property Association ManagerSANDCASTLE COMPANIESJul 2022 - Jul 2023 (1 year 1 month)Supervision of rent/fee collection and accounts receivable management in accordance with established policies. Review and enforcement of the internal regulations, bylaws, and residential community guidelines. Additionally, I leverage various property management platforms, such as ResMan and HappyCo, for effective tenant communication, maintenance requests, and inspections, allowing for quick adaptation to different software. A significant aspect of my role involves appointment scheduling, where I coordinate meetings with board members, vendors, and residents, as well as schedule maintenance and inspections. I also ensure quality assurance by verifying that vendor work and property services meet the association’s standards, documenting any i
CUSTOMER SERVICE REPRESENTATIVEAgents OnlyMay 2021 - Mar 2022 (11 months)- Maintained customer satisfaction through proactive strategies focused on addressing their needs and resolving concerns.
- In my role as a Customer Service Representative at Agents Only, I also managed appointment scheduling, which was one of my key responsibilities. I frequently coordinated calls, follow-ups, and service appointments between clients and agents, ensuring availability on both sides and updating the schedules in real time. This required strong organizational skills, attention to detail, and constant communication to avoid conflicts or missed appointments. Additionally, my position was performed entirely remotely, which involved managing client communications and support without face-to-face interaction. I handled custo
Education
verified_user
0% verified
- UBachelor's Degree in Business AdministrationUniversidad Tecnológica de Durango.Jan 2018 - Jul 2021 (3 years 7 months)
- UDiploma in Business DevelopmentUniversidad Tecnológica de Durango.Jan 2018 - Jul 2021 (3 years 7 months)